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Explorer, contol panel etc problem


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Guest luv2bike2
Posted

Windows XP SP2 installed on computer.

when the user clicks on Explorer or contol panel, printers and faxes etc

they get an errror message saying about the Data Execution Prevention and it

will close, than the box comes up asking to send a report or not.

i can not get into none of the above programs.

their ISP is AT&T Yahoo i installed AT&T yahoo antivirus and spyware on the

system, ran both of them, i also installed spybot search and destroy and ran

it as well. there were 4 viruses on the system and the antivirus cleaned

them up, there was a ton of spyware on the system which i also cleaned it up.

i also did a system restore back to May 1, 2007 to see if i can get into the

above programs and still can not. it is a users home machine and rarely goes

into the above programs, however i was asked to look at the computer to clean

it up and see if i can make it go faster and what have you but i can't do any

of that.

 

besides basicly wiping out the hard and starting fresh does any one have a

clue as to why this is happening and what i can do to fix it. all of the MS

updates are installed.

 

Thanks a bunch!

--

Thank you,

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