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Auto-restart with blue screen

Guest Alan T

By Guest Alan T
in Windows XP

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Guest Alan T

Guest Alan T

Posted
Posted

XP Professional SP2.

My system restart from time to time with blue screen stay for 2 seconds, I

cannot see what's on the screen before it restarts. I can only see

something like 'new hardware or software..' something like that.

 

I know there are dump files but it seems difficult to interpret and not sure

the contents are useful. Any way to see more details why it restarts.

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Guest Nepatsfan

Guest Nepatsfan

Posted
Posted

Re: Auto-restart with blue screen

 

In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

> XP Professional SP2.

> My system restart from time to time with blue screen stay for

> 2 seconds, I

> cannot see what's on the screen before it restarts. I can

> only see

> something like 'new hardware or software..' something like

> that.

>

> I know there are dump files but it seems difficult to

> interpret and not sure

> the contents are useful. Any way to see more details why it

> restarts.

 

Go to Control Panel and double click System.

In System Properties, click on the Advanced page.

On the Advanced page, click on the Settings button in the

Startup and Recovery section.

In Startup and Recovery, remove the check mark from the box

next to Automatically restart.

Click OK twice.

The next time you have a blue screen you should able to read

the error message. Here's a site which may help you interpret

what that message

 

Troubleshooting Windows STOP messages.

http://aumha.org/a/stop.htm

 

To look into past BSOD's, do the following;

Go to Control Panel and double click Administrative Tools.

In Administrative Tools, double click Event Viewer.

In Event Viewer, check in the Application and System branches

for any events related to past blue screens.

 

Good luck

 

Nepatsfan

Guest Alan T

Guest Alan T

Posted
Posted

Re: Auto-restart with blue screen

 

Hi,

 

Yes, now I can see the blue screen contents:

 

A problem has been detected and windows has been shut down to prevent damage

to your computer

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart your

computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is proper installed. If this

is a new installation, asky your hardware or software manufacturer for any

windows updates you might need.

If problems continue, disable or remove any newly installed hardware or

software, Disable BIOS memory options such as caching or shadowing. If you

need to use Safe mode to remove or disable components, restart your

computer, press F8 to select Advanced Startup Options, and then select Safe

Mode.

 

Technical information:

*** STOP: 0x000000D1 (0x00000330, 0x00000002, 0x00000000, 0xAAF381B6)

*** NVTCP.sys - Address AAF381B6 base at AAF34000, DateStamp 4253b85b

 

Beginning dump of physical memory

Physical memory dump complete

Contact your system administration or technical support group for further

assistance.

 

The only hardware installed recently was the Microsoft 2000 Keyboard/Mouse

Desktop, this is a USB connection.

My previous keyboard/mouse desktop is Labtec PS/2 connection.

 

Any hints?

BTW, my motherboard is ASUS A8NE, there is no such options in BIOS to set

the caching and shadowing. I remember in the old days they exist.

 

"Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message

news:%23Y2go6Q7HHA.1900@TK2MSFTNGP02.phx.gbl...

> In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

> Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

>> XP Professional SP2.

>> My system restart from time to time with blue screen stay for 2 seconds,

>> I

>> cannot see what's on the screen before it restarts. I can only see

>> something like 'new hardware or software..' something like that.

>>

>> I know there are dump files but it seems difficult to interpret and not

>> sure

>> the contents are useful. Any way to see more details why it restarts.

>

> Go to Control Panel and double click System.

> In System Properties, click on the Advanced page.

> On the Advanced page, click on the Settings button in the Startup and

> Recovery section.

> In Startup and Recovery, remove the check mark from the box next to

> Automatically restart.

> Click OK twice.

> The next time you have a blue screen you should able to read the error

> message. Here's a site which may help you interpret what that message

>

> Troubleshooting Windows STOP messages.

> http://aumha.org/a/stop.htm

>

> To look into past BSOD's, do the following;

> Go to Control Panel and double click Administrative Tools.

> In Administrative Tools, double click Event Viewer.

> In Event Viewer, check in the Application and System branches for any

> events related to past blue screens.

>

> Good luck

>

> Nepatsfan

>

Guest Paul Randall

Guest Paul Randall

Posted
Posted

Re: Auto-restart with blue screen

 

While you are waiting for someone with knowledge about this problem, you

might try groups.google.com. Something like this.

http://groups.google.com/groups?q=DRIVER_IRQL_NOT_LESS_OR_EQUAL%20group:microsoft.public.windowsxp.*&num=100&scoring=d

 

-Paul Randall

 

"Alan T" <alanpltseNOSPAM@yahoo.com.au> wrote in message

news:%23MI%236ES7HHA.5160@TK2MSFTNGP05.phx.gbl...

> Hi,

>

> Yes, now I can see the blue screen contents:

>

> A problem has been detected and windows has been shut down to prevent

> damage to your computer

> DRIVER_IRQL_NOT_LESS_OR_EQUAL

> If this is the first time you've seen this stop error screen, restart your

> computer. If this screen appears again, follow these steps:

> Check to make sure any new hardware or software is proper installed. If

> this is a new installation, asky your hardware or software manufacturer

> for any windows updates you might need.

> If problems continue, disable or remove any newly installed hardware or

> software, Disable BIOS memory options such as caching or shadowing. If you

> need to use Safe mode to remove or disable components, restart your

> computer, press F8 to select Advanced Startup Options, and then select

> Safe Mode.

>

> Technical information:

> *** STOP: 0x000000D1 (0x00000330, 0x00000002, 0x00000000, 0xAAF381B6)

> *** NVTCP.sys - Address AAF381B6 base at AAF34000, DateStamp 4253b85b

>

> Beginning dump of physical memory

> Physical memory dump complete

> Contact your system administration or technical support group for further

> assistance.

>

> The only hardware installed recently was the Microsoft 2000 Keyboard/Mouse

> Desktop, this is a USB connection.

> My previous keyboard/mouse desktop is Labtec PS/2 connection.

>

> Any hints?

> BTW, my motherboard is ASUS A8NE, there is no such options in BIOS to set

> the caching and shadowing. I remember in the old days they exist.

>

> "Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message

> news:%23Y2go6Q7HHA.1900@TK2MSFTNGP02.phx.gbl...

>> In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

>> Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

>>> XP Professional SP2.

>>> My system restart from time to time with blue screen stay for 2 seconds,

>>> I

>>> cannot see what's on the screen before it restarts. I can only see

>>> something like 'new hardware or software..' something like that.

>>>

>>> I know there are dump files but it seems difficult to interpret and not

>>> sure

>>> the contents are useful. Any way to see more details why it restarts.

>>

>> Go to Control Panel and double click System.

>> In System Properties, click on the Advanced page.

>> On the Advanced page, click on the Settings button in the Startup and

>> Recovery section.

>> In Startup and Recovery, remove the check mark from the box next to

>> Automatically restart.

>> Click OK twice.

>> The next time you have a blue screen you should able to read the error

>> message. Here's a site which may help you interpret what that message

>>

>> Troubleshooting Windows STOP messages.

>> http://aumha.org/a/stop.htm

>>

>> To look into past BSOD's, do the following;

>> Go to Control Panel and double click Administrative Tools.

>> In Administrative Tools, double click Event Viewer.

>> In Event Viewer, check in the Application and System branches for any

>> events related to past blue screens.

>>

>> Good luck

>>

>> Nepatsfan

>>

>

>

Guest Elmo

Guest Elmo

Posted
Posted

Re: Auto-restart with blue screen

 

Alan T wrote:

> Hi,

>

> Yes, now I can see the blue screen contents:

>

> A problem has been detected and windows has been shut down to prevent damage

> to your computer

> DRIVER_IRQL_NOT_LESS_OR_EQUAL

> If this is the first time you've seen this stop error screen, restart your

> computer. If this screen appears again, follow these steps:

> Check to make sure any new hardware or software is proper installed. If this

> is a new installation, asky your hardware or software manufacturer for any

> windows updates you might need.

> If problems continue, disable or remove any newly installed hardware or

> software, Disable BIOS memory options such as caching or shadowing. If you

> need to use Safe mode to remove or disable components, restart your

> computer, press F8 to select Advanced Startup Options, and then select Safe

> Mode.

>

> Technical information:

> *** STOP: 0x000000D1 (0x00000330, 0x00000002, 0x00000000, 0xAAF381B6)

> *** NVTCP.sys - Address AAF381B6 base at AAF34000, DateStamp 4253b85b

>

> Beginning dump of physical memory

> Physical memory dump complete

> Contact your system administration or technical support group for further

> assistance.

>

> The only hardware installed recently was the Microsoft 2000 Keyboard/Mouse

> Desktop, this is a USB connection.

> My previous keyboard/mouse desktop is Labtec PS/2 connection.

>

> Any hints?

> BTW, my motherboard is ASUS A8NE, there is no such options in BIOS to set

> the caching and shadowing. I remember in the old days they exist.

>

> "Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message

> news:%23Y2go6Q7HHA.1900@TK2MSFTNGP02.phx.gbl...

>> In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

>> Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

>>> XP Professional SP2.

>>> My system restart from time to time with blue screen stay for 2 seconds,

>>> I

>>> cannot see what's on the screen before it restarts. I can only see

>>> something like 'new hardware or software..' something like that.

>>>

>>> I know there are dump files but it seems difficult to interpret and not

>>> sure

>>> the contents are useful. Any way to see more details why it restarts.

>> Go to Control Panel and double click System.

>> In System Properties, click on the Advanced page.

>> On the Advanced page, click on the Settings button in the Startup and

>> Recovery section.

>> In Startup and Recovery, remove the check mark from the box next to

>> Automatically restart.

>> Click OK twice.

>> The next time you have a blue screen you should able to read the error

>> message. Here's a site which may help you interpret what that message

>>

>> Troubleshooting Windows STOP messages.

>> http://aumha.org/a/stop.htm

>>

>> To look into past BSOD's, do the following;

>> Go to Control Panel and double click Administrative Tools.

>> In Administrative Tools, double click Event Viewer.

>> In Event Viewer, check in the Application and System branches for any

>> events related to past blue screens.

>>

>> Good luck

>>

>> Nepatsfan

 

Malke stated, in another thread:

 

"That error indicates a driver or hardware problem. The NVTcp.sys file

is from Nvidia (your graphics card). Go to Nvidia's website and download

the most recent driver and install it. If that doesn't fix the issue,

take the machine back to where you bought it. "

 

--

Joe =o)

Guest Alan T

Guest Alan T

Posted
Posted

Re: Auto-restart with blue screen

 

Hi Elmo,

 

My graphic card is Radeon ATI, it is not the nVidia, just wonder they are

related?

 

"Elmo" <elmogeek@iglou.invalid> wrote in message

news:uDvam8V7HHA.4880@TK2MSFTNGP03.phx.gbl...

> Alan T wrote:

> > Hi,

> >

> > Yes, now I can see the blue screen contents:

> >

> > A problem has been detected and windows has been shut down to prevent

damage

> > to your computer

> > DRIVER_IRQL_NOT_LESS_OR_EQUAL

> > If this is the first time you've seen this stop error screen, restart

your

> > computer. If this screen appears again, follow these steps:

> > Check to make sure any new hardware or software is proper installed. If

this

> > is a new installation, asky your hardware or software manufacturer for

any

> > windows updates you might need.

> > If problems continue, disable or remove any newly installed hardware or

> > software, Disable BIOS memory options such as caching or shadowing. If

you

> > need to use Safe mode to remove or disable components, restart your

> > computer, press F8 to select Advanced Startup Options, and then select

Safe

> > Mode.

> >

> > Technical information:

> > *** STOP: 0x000000D1 (0x00000330, 0x00000002, 0x00000000, 0xAAF381B6)

> > *** NVTCP.sys - Address AAF381B6 base at AAF34000, DateStamp 4253b85b

> >

> > Beginning dump of physical memory

> > Physical memory dump complete

> > Contact your system administration or technical support group for

further

> > assistance.

> >

> > The only hardware installed recently was the Microsoft 2000

Keyboard/Mouse

> > Desktop, this is a USB connection.

> > My previous keyboard/mouse desktop is Labtec PS/2 connection.

> >

> > Any hints?

> > BTW, my motherboard is ASUS A8NE, there is no such options in BIOS to

set

> > the caching and shadowing. I remember in the old days they exist.

> >

> > "Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message

> > news:%23Y2go6Q7HHA.1900@TK2MSFTNGP02.phx.gbl...

> >> In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

> >> Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

> >>> XP Professional SP2.

> >>> My system restart from time to time with blue screen stay for 2

seconds,

> >>> I

> >>> cannot see what's on the screen before it restarts. I can only see

> >>> something like 'new hardware or software..' something like that.

> >>>

> >>> I know there are dump files but it seems difficult to interpret and

not

> >>> sure

> >>> the contents are useful. Any way to see more details why it restarts.

> >> Go to Control Panel and double click System.

> >> In System Properties, click on the Advanced page.

> >> On the Advanced page, click on the Settings button in the Startup and

> >> Recovery section.

> >> In Startup and Recovery, remove the check mark from the box next to

> >> Automatically restart.

> >> Click OK twice.

> >> The next time you have a blue screen you should able to read the error

> >> message. Here's a site which may help you interpret what that message

> >>

> >> Troubleshooting Windows STOP messages.

> >> http://aumha.org/a/stop.htm

> >>

> >> To look into past BSOD's, do the following;

> >> Go to Control Panel and double click Administrative Tools.

> >> In Administrative Tools, double click Event Viewer.

> >> In Event Viewer, check in the Application and System branches for any

> >> events related to past blue screens.

> >>

> >> Good luck

> >>

> >> Nepatsfan

>

> Malke stated, in another thread:

>

> "That error indicates a driver or hardware problem. The NVTcp.sys file

> is from Nvidia (your graphics card). Go to Nvidia's website and download

> the most recent driver and install it. If that doesn't fix the issue,

> take the machine back to where you bought it. "

>

> --

> Joe =o)

Guest Alan T

Guest Alan T

Posted
Posted

Re: Auto-restart with blue screen

 

Hi,

 

My motherboard is ASUS A8NE with nForce 4.

I think I installed the nVidia Firewall that come with the motherboard CD,

may be it is the problem?

 

 

 

"Alan T" <alanNOSPAMpltse@yahoo.com.au> wrote in message

news:eBbKvNc7HHA.3624@TK2MSFTNGP05.phx.gbl...

> Hi Elmo,

>

> My graphic card is Radeon ATI, it is not the nVidia, just wonder they are

> related?

>

> "Elmo" <elmogeek@iglou.invalid> wrote in message

> news:uDvam8V7HHA.4880@TK2MSFTNGP03.phx.gbl...

> > Alan T wrote:

> > > Hi,

> > >

> > > Yes, now I can see the blue screen contents:

> > >

> > > A problem has been detected and windows has been shut down to prevent

> damage

> > > to your computer

> > > DRIVER_IRQL_NOT_LESS_OR_EQUAL

> > > If this is the first time you've seen this stop error screen, restart

> your

> > > computer. If this screen appears again, follow these steps:

> > > Check to make sure any new hardware or software is proper installed.

If

> this

> > > is a new installation, asky your hardware or software manufacturer for

> any

> > > windows updates you might need.

> > > If problems continue, disable or remove any newly installed hardware

or

> > > software, Disable BIOS memory options such as caching or shadowing. If

> you

> > > need to use Safe mode to remove or disable components, restart your

> > > computer, press F8 to select Advanced Startup Options, and then select

> Safe

> > > Mode.

> > >

> > > Technical information:

> > > *** STOP: 0x000000D1 (0x00000330, 0x00000002, 0x00000000, 0xAAF381B6)

> > > *** NVTCP.sys - Address AAF381B6 base at AAF34000, DateStamp 4253b85b

> > >

> > > Beginning dump of physical memory

> > > Physical memory dump complete

> > > Contact your system administration or technical support group for

> further

> > > assistance.

> > >

> > > The only hardware installed recently was the Microsoft 2000

> Keyboard/Mouse

> > > Desktop, this is a USB connection.

> > > My previous keyboard/mouse desktop is Labtec PS/2 connection.

> > >

> > > Any hints?

> > > BTW, my motherboard is ASUS A8NE, there is no such options in BIOS to

> set

> > > the caching and shadowing. I remember in the old days they exist.

> > >

> > > "Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message

> > > news:%23Y2go6Q7HHA.1900@TK2MSFTNGP02.phx.gbl...

> > >> In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

> > >> Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

> > >>> XP Professional SP2.

> > >>> My system restart from time to time with blue screen stay for 2

> seconds,

> > >>> I

> > >>> cannot see what's on the screen before it restarts. I can only see

> > >>> something like 'new hardware or software..' something like that.

> > >>>

> > >>> I know there are dump files but it seems difficult to interpret and

> not

> > >>> sure

> > >>> the contents are useful. Any way to see more details why it

restarts.

> > >> Go to Control Panel and double click System.

> > >> In System Properties, click on the Advanced page.

> > >> On the Advanced page, click on the Settings button in the Startup and

> > >> Recovery section.

> > >> In Startup and Recovery, remove the check mark from the box next to

> > >> Automatically restart.

> > >> Click OK twice.

> > >> The next time you have a blue screen you should able to read the

error

> > >> message. Here's a site which may help you interpret what that message

> > >>

> > >> Troubleshooting Windows STOP messages.

> > >> http://aumha.org/a/stop.htm

> > >>

> > >> To look into past BSOD's, do the following;

> > >> Go to Control Panel and double click Administrative Tools.

> > >> In Administrative Tools, double click Event Viewer.

> > >> In Event Viewer, check in the Application and System branches for any

> > >> events related to past blue screens.

> > >>

> > >> Good luck

> > >>

> > >> Nepatsfan

> >

> > Malke stated, in another thread:

> >

> > "That error indicates a driver or hardware problem. The NVTcp.sys file

> > is from Nvidia (your graphics card). Go to Nvidia's website and download

> > the most recent driver and install it. If that doesn't fix the issue,

> > take the machine back to where you bought it. "

> >

> > --

> > Joe =o)

>

>

Guest Elmo

Guest Elmo

Posted
Posted

Re: Auto-restart with blue screen

 

Alan T wrote:

> Hi Elmo,

>

> My graphic card is Radeon ATI, it is not the nVidia, just wonder they are

> related?

>

> "Elmo" <elmogeek@iglou.invalid> wrote in message

> news:uDvam8V7HHA.4880@TK2MSFTNGP03.phx.gbl...

>> Alan T wrote:

>>> Hi,

>>>

>>> Yes, now I can see the blue screen contents:

>>>

>>> A problem has been detected and windows has been shut down to prevent

> damage

>>> to your computer

>>> DRIVER_IRQL_NOT_LESS_OR_EQUAL

>>> If this is the first time you've seen this stop error screen, restart

> your

>>> computer. If this screen appears again, follow these steps:

>>> Check to make sure any new hardware or software is proper installed. If

> this

>>> is a new installation, asky your hardware or software manufacturer for

> any

>>> windows updates you might need.

>>> If problems continue, disable or remove any newly installed hardware or

>>> software, Disable BIOS memory options such as caching or shadowing. If

> you

>>> need to use Safe mode to remove or disable components, restart your

>>> computer, press F8 to select Advanced Startup Options, and then select

> Safe

>>> Mode.

>>>

>>> Technical information:

>>> *** STOP: 0x000000D1 (0x00000330, 0x00000002, 0x00000000, 0xAAF381B6)

>>> *** NVTCP.sys - Address AAF381B6 base at AAF34000, DateStamp 4253b85b

>>>

>>> Beginning dump of physical memory

>>> Physical memory dump complete

>>> Contact your system administration or technical support group for

> further

>>> assistance.

>>>

>>> The only hardware installed recently was the Microsoft 2000

> Keyboard/Mouse

>>> Desktop, this is a USB connection.

>>> My previous keyboard/mouse desktop is Labtec PS/2 connection.

>>>

>>> Any hints?

>>> BTW, my motherboard is ASUS A8NE, there is no such options in BIOS to

> set

>>> the caching and shadowing. I remember in the old days they exist.

>>>

>>> "Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message

>>> news:%23Y2go6Q7HHA.1900@TK2MSFTNGP02.phx.gbl...

>>>> In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

>>>> Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

>>>>> XP Professional SP2.

>>>>> My system restart from time to time with blue screen stay for 2

> seconds,

>>>>> I

>>>>> cannot see what's on the screen before it restarts. I can only see

>>>>> something like 'new hardware or software..' something like that.

>>>>>

>>>>> I know there are dump files but it seems difficult to interpret and

> not

>>>>> sure

>>>>> the contents are useful. Any way to see more details why it restarts.

>>>> Go to Control Panel and double click System.

>>>> In System Properties, click on the Advanced page.

>>>> On the Advanced page, click on the Settings button in the Startup and

>>>> Recovery section.

>>>> In Startup and Recovery, remove the check mark from the box next to

>>>> Automatically restart.

>>>> Click OK twice.

>>>> The next time you have a blue screen you should able to read the error

>>>> message. Here's a site which may help you interpret what that message

>>>>

>>>> Troubleshooting Windows STOP messages.

>>>> http://aumha.org/a/stop.htm

>>>>

>>>> To look into past BSOD's, do the following;

>>>> Go to Control Panel and double click Administrative Tools.

>>>> In Administrative Tools, double click Event Viewer.

>>>> In Event Viewer, check in the Application and System branches for any

>>>> events related to past blue screens.

>>>>

>>>> Good luck

>>>>

>>>> Nepatsfan

>> Malke stated, in another thread:

>>

>> "That error indicates a driver or hardware problem. The NVTcp.sys file

>> is from Nvidia (your graphics card). Go to Nvidia's website and download

>> the most recent driver and install it. If that doesn't fix the issue,

>> take the machine back to where you bought it. "

 

Actually it's an "NVIDIA Networking Protocol Driver.. NVTCP" according

to another link I found.

 

That suggests your NIC or Ethernet card is the problem. You might try

updated drivers for it, replacing it, or just moving it to another slot,

if it's removable.

 

--

Joe =o)

Guest Alan T

Guest Alan T

Posted
Posted

Re: Auto-restart with blue screen

 

Hi Elmo,

I searched my motherboard's forum (ASUS A8NE, which has nVidia chipet), not

only this motherboard have problem. Other users have similar problem, some

suggested they should uninstall nVidia Network Access Manager.

 

Not sure why nVidia Newtwork Access Manager has such problem?

 

 

"Elmo" <elmogeek@iglou.invalid> wrote in message

news:OU9KtGd7HHA.4436@TK2MSFTNGP03.phx.gbl...

> Alan T wrote:

> > Hi Elmo,

> >

> > My graphic card is Radeon ATI, it is not the nVidia, just wonder they

are

> > related?

> >

> > "Elmo" <elmogeek@iglou.invalid> wrote in message

> > news:uDvam8V7HHA.4880@TK2MSFTNGP03.phx.gbl...

> >> Alan T wrote:

> >>> Hi,

> >>>

> >>> Yes, now I can see the blue screen contents:

> >>>

> >>> A problem has been detected and windows has been shut down to prevent

> > damage

> >>> to your computer

> >>> DRIVER_IRQL_NOT_LESS_OR_EQUAL

> >>> If this is the first time you've seen this stop error screen, restart

> > your

> >>> computer. If this screen appears again, follow these steps:

> >>> Check to make sure any new hardware or software is proper installed.

If

> > this

> >>> is a new installation, asky your hardware or software manufacturer for

> > any

> >>> windows updates you might need.

> >>> If problems continue, disable or remove any newly installed hardware

or

> >>> software, Disable BIOS memory options such as caching or shadowing. If

> > you

> >>> need to use Safe mode to remove or disable components, restart your

> >>> computer, press F8 to select Advanced Startup Options, and then select

> > Safe

> >>> Mode.

> >>>

> >>> Technical information:

> >>> *** STOP: 0x000000D1 (0x00000330, 0x00000002, 0x00000000, 0xAAF381B6)

> >>> *** NVTCP.sys - Address AAF381B6 base at AAF34000, DateStamp 4253b85b

> >>>

> >>> Beginning dump of physical memory

> >>> Physical memory dump complete

> >>> Contact your system administration or technical support group for

> > further

> >>> assistance.

> >>>

> >>> The only hardware installed recently was the Microsoft 2000

> > Keyboard/Mouse

> >>> Desktop, this is a USB connection.

> >>> My previous keyboard/mouse desktop is Labtec PS/2 connection.

> >>>

> >>> Any hints?

> >>> BTW, my motherboard is ASUS A8NE, there is no such options in BIOS to

> > set

> >>> the caching and shadowing. I remember in the old days they exist.

> >>>

> >>> "Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message

> >>> news:%23Y2go6Q7HHA.1900@TK2MSFTNGP02.phx.gbl...

> >>>> In news:%23tYeAsQ7HHA.4348@TK2MSFTNGP06.phx.gbl,

> >>>> Alan T <alanpltseNOSPAM@yahoo.com.au> wrote:

> >>>>> XP Professional SP2.

> >>>>> My system restart from time to time with blue screen stay for 2

> > seconds,

> >>>>> I

> >>>>> cannot see what's on the screen before it restarts. I can only see

> >>>>> something like 'new hardware or software..' something like that.

> >>>>>

> >>>>> I know there are dump files but it seems difficult to interpret and

> > not

> >>>>> sure

> >>>>> the contents are useful. Any way to see more details why it

restarts.

> >>>> Go to Control Panel and double click System.

> >>>> In System Properties, click on the Advanced page.

> >>>> On the Advanced page, click on the Settings button in the Startup and

> >>>> Recovery section.

> >>>> In Startup and Recovery, remove the check mark from the box next to

> >>>> Automatically restart.

> >>>> Click OK twice.

> >>>> The next time you have a blue screen you should able to read the

error

> >>>> message. Here's a site which may help you interpret what that message

> >>>>

> >>>> Troubleshooting Windows STOP messages.

> >>>> http://aumha.org/a/stop.htm

> >>>>

> >>>> To look into past BSOD's, do the following;

> >>>> Go to Control Panel and double click Administrative Tools.

> >>>> In Administrative Tools, double click Event Viewer.

> >>>> In Event Viewer, check in the Application and System branches for any

> >>>> events related to past blue screens.

> >>>>

> >>>> Good luck

> >>>>

> >>>> Nepatsfan

> >> Malke stated, in another thread:

> >>

> >> "That error indicates a driver or hardware problem. The NVTcp.sys file

> >> is from Nvidia (your graphics card). Go to Nvidia's website and

download

> >> the most recent driver and install it. If that doesn't fix the issue,

> >> take the machine back to where you bought it. "

>

> Actually it's an "NVIDIA Networking Protocol Driver.. NVTCP" according

> to another link I found.

>

> That suggests your NIC or Ethernet card is the problem. You might try

> updated drivers for it, replacing it, or just moving it to another slot,

> if it's removable.

>

> --

> Joe =o)

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