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Internet Explorer encounter a problem, we nned to slose , sorry


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Posted

Iam using IE6

Hi, i got problem with Xp, when i reboot the system after booot its giving

messge "Internet Explorer encounter a problem, we nned to slose , sorry

for...."

Like, after closing the everthing is close include desktop items alos after

some time, desktop come back again.

what sould i do for this message please help me sir...,.

 

 

Thank you,

Ramana.Sv

  • Replies 4
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Guest Peter Foldes
Posted

Re: Internet Explorer encounter a problem, we nned to slose , sorry

 

There is no need to post this twice within a few hours. You need to wait .. Sometimes it can take up to 24hrs before you get an answer.

 

After saying that why not try to disable your IE Add Ons and tes6t.

 

Also it would be more prudent to repost this to the IE6 newsgroup for a more comprehensive answer. There is many IE experts there that can most probably answer your issue correctly.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.inetexplorer.ie6.browser

 

 

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"ramana" <ramana@discussions.microsoft.com> wrote in message news:7E3B6E66-DE99-4205-9438-D72A49209BB0@microsoft.com...

> Iam using IE6

> Hi, i got problem with Xp, when i reboot the system after booot its giving

> messge "Internet Explorer encounter a problem, we nned to slose , sorry

> for...."

> Like, after closing the everthing is close include desktop items alos after

> some time, desktop come back again.

> what sould i do for this message please help me sir...,.

>

>

> Thank you,

> Ramana.Sv

>

Posted

RE: Internet Explorer encounter a problem, we nned to slose , sorry

 

Is there an Internet shortcut in your "Startup" folder? Remove it.

Need more info.....does this happen AFTER you click on IE, or at

startup/without opening IE? Has your browser been Hijacked? Have you run

malware scans?

 

"ramana" wrote:

> Iam using IE6

> Hi, i got problem with Xp, when i reboot the system after booot its giving

> messge "Internet Explorer encounter a problem, we nned to slose , sorry

> for...."

> Like, after closing the everthing is close include desktop items alos after

> some time, desktop come back again.

> what sould i do for this message please help me sir...,.

>

>

> Thank you,

> Ramana.Sv

>

Posted

RE: Internet Explorer encounter a problem, we nned to slose , sorry

 

 

 

"ramana" wrote:

> Iam using IE6

> Hi, i got problem with Xp, when i reboot the system after booot its giving

> messge "Internet Explorer encounter a problem, we nned to slose , sorry

> for...."

> Like, after closing the everthing is close include desktop items alos after

> some time, desktop come back again.

> what sould i do for this message please help me sir...,.

>

>

> Thank you,

> Ramana.Sv

 

 

"Explorer Has Encountered an Error and Needs to Close" Error Message When you

Start Windows XP : http://support.microsoft.com/kb/822797/en-us

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Tabs:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

2... You need to be sure your system is clean from malware and Viruses by

scanning for them

Scan for malware from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

http://www.lavasoft.com/products/ad-aware_se_personal.php

http://www.safer-networking.org ; for Spybot S&D

 

=How to perform a clean boot procedure to prevent background programs from

interfering with a game or a program that you currently use

http://support.microsoft.com/kb/331796

 

 

3... You may have a bad RAM try to test your RAM by running Memtest by

downloading this tool and unzip it and make a floppy or CD/DVD and run it on

Reboot.

http://www.memtest86.com/

You may need to reposition/reset the RAM sticks in their slots.

Look in the event viewer for any error message , double click it to get more

info and you can copy and paste in your next post.

HTH.

Let us know.

Regards,

nass

-----

http://www.nasstec.co.uk

  • 2 weeks later...
Posted

RE: Internet Explorer encounter a problem, we nned to slose , sorry

 

Are you using NAV or SAV? I just got the following from symantec regarding

this same issue we have on 6 machines:

 

Hemantha(Fri Sep 14 00:42:16 EDT 2007)>

 

yes, this is a problem that we have seen recently. There is a DLL file of

Norton associated with the Internet Explorer settings, this causes the error

and the Internet Explorer crashes and closes.

 

 

Hemantha(Fri Sep 14 00:47:02 EDT 2007)>

 

Yes, that problem can be resolved by 1 ,By disabling or Unchecking the

Norton Product protection under the Miscellanous option 2,Closing all the

Internet Explorer windows, 3, search for hidden files and folder for nppw.dll

files and remove them, 4 , Run LiveUpdate and 5, Restart the computer the

issue would be fixed.

 

 

Best regards,

Ben

 

 

"ramana" wrote:

> Iam using IE6

> Hi, i got problem with Xp, when i reboot the system after booot its giving

> messge "Internet Explorer encounter a problem, we nned to slose , sorry

> for...."

> Like, after closing the everthing is close include desktop items alos after

> some time, desktop come back again.

> what sould i do for this message please help me sir...,.

>

>

> Thank you,

> Ramana.Sv

>


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