Problem with configuration

[igrek001]

My Athenol PC with XP operating system became very slow and I decided to change confuguration with removing in start menu all rarely used program.

But after doing this, the PC left in diagnostic safe mode, and I can't bring it again in normal mode. The mouse stopped working and when I click F8 affter starting, configuration screen appeares and shows that the mode is normal, but Windows still started in diagnostic mode with unworking mouse.

I even can't use Restore option because the mouse doesn't work.

Maybe somebody could tell me, how this problem may be fixed.

Thank you

[Goku]

Hello and Welcome to FPCH Igrek. :)

 

Have you tried the Last Known Good Configuration option?

 

How to start your computer by using the Last Known Good Configuration feature in Windows XP

 

If yes, then what result did it yield?

 

-- Goku

[igrek001]

Yes, I did... but still appears the safe mode with non-working mouse....:-(

[Goku]

Is the keyboard working? If yes, then please perform the instructions below and see if they help or not.

 

1. Boot the computer.

 

2. After you see the desktop, press the Windows Logo Key + R combination.

 

3. This should bring you a Run window as shown below.

 

http://www.ofzenandcomputing.com/wp-content/uploads/2006/11/run-msconfig.PNG

 

4. Type in msconfig in the Open: field and press Enter. This should bring up the System Configuration Utility as shown below.

 

http://articles.techrepublic.com.com/i/tr/cms/contentPics/t01220020613pit01_01.gif

 

5. By default, the windows should open with the General tab in view. Now, carefully press the up arrow key on your keyboard once.

 

6. This should bring up a faint dotted line around the Normal Startup - load all devices and drivers. If the line highlights some other option, then press the appropriate keys to highlight the specified option.

 

7. After you have highlighted the appropriate option, press the Tab key on your keyboard 5 times and it will highlight the Apply option. Press the spacebar key to "click" on the option.

 

8. Press the Enter key and affirm the following prompt.

 

The instructions might be a long winded so please try them patiently. See if you can boot into normal mode or not. Let us know how it goes though. Good Luck. :)

 

-- Goku

[igrek001]

Dear Goku:

 

I carefully followed to your instruction, and now it looks like PC works in normal setting mode, but still:

 

-mouse doesn't work

-no wireless Internet connection

-the icons are still large like in safe mode

 

What I may do else?

 

Thank you

[maynardvdm]

Hi

 

Go to Device Manager:

• Right-Click on My Computer and select Properties
  
• Click on the Hardware tab
  
• Click on Device Manager
  

 

Is there any yellow ! or red X by the devices?

[igrek001]

I can't right click because mouse doesn't work... :-(

[Guest Wolfeymole]

Can you use a PS2 mouse Igrek as it sounds like you have a USB mouse and the driver has either not loaded or has become corrupt.

 

This is a PS2 mouse.

 

http://jchcomputers.com/shopping/items_images/1168594948MG19100.jpg

[igrek001]

Unfortunately I don't have PS2 mouse, but I'll buy it. Thank you

[Guest Wolfeymole]

Before you do, and please do not think I wish to insult your intelligence, please make sure you have a PS2 mouse connector on your PC.

 

Here is a picture showing the PS2 mouse socket in Green to the right hand side above the purple socket.

 

http://img.hexus.net/v2/sff/shuttle/sn41g2/ss51Back.jpg

[igrek001]

Thank you!.... yes I have the PS2 mouse connection.

[igrek001]

I followed your instruction and when open Device Manager, found a lot of YELLOW !:

-Display adapter

-Floppy disk controller

-Modem

-Network adapters

-Ports

-Sound, video and game controllers

-Some system devices

-All USB controllers

What I should do with this?

 

Thank you

[Seth]

You'll need to go to your computers manufacturing site to download and install the drivers for your particular model of computer.

 

If you have problems doing it, please post back with the make and model of your computer.

[igrek001]

There is some problem with computers manufacturing. Originally it was HP Pavilion PC with 256 MHz CPU and only 133 MB RAM. Then friend of mine changed the processor, installed additional RAM and additional harddrive. It was 4 years ago, and now I don't know exactly, who was manufactur.

This is what I found in My Computer:

Intel® Celeron® CPU 2.00 GHz 1.99 GHz, 480 MB of RAM

full name - my-3bb 771805d30

Workgroup MSHOME

 

Is there any ability to find site for installation needed drivers??

 

Thank you

[Seth]

Those hardware changes are irrelevant, as he didn't change the motherboard.

 

If you go to HP's site, you can download the needed drivers.

[igrek001]

I'm sure he do changed the motherhood. But I even don't know what kind of drivers I need to install?

 

Thank you

[Goku]

Just provide us with the model number of your HP and we will look up the appropriate drivers for you. :)

 

-- Goku

[Dalo Harkin]

You need to find out what the MOBO (Motherboard) inside it is -

if your friend changed it then it will still be an HP board - run a program like Everest free edition and that will give you the MOBO serial.

[igrek001]

Hello there:

 

I found the model on the MOBO - it is U8668-D ver 7.3

The manufacture, I was told, is Biostar.

Could you please help me to find the drivers for downloading?

 

Thank you

[Dalo Harkin]

Here you go Biostar USA