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Internal Bluetooth & Generic Bluetooth Radio won't work together anymore.

Guest Randi Reynolds

By Guest Randi Reynolds
in Microsoft Products Support & Discussions

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Guest Randi Reynolds

Guest Randi Reynolds

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Hi, My new windows machine had no issue with bluetooth last week but today when I logged on my Internal Bluetooth, RZ608 Bluetooth® Adapter, was having driver issues with Code 31. Updating drivers and Windows did not fix it but I noticed if I unplugged my Generic Bluetooth Radio dongle before start up that it would work with no issues. But then if I plugged the Generic Bluetooth Radio back in then it (Generic) would have driver issues with Code 31. I cannot get them to function at the same time anymore which makes my bluetooth choppy and unusable. To reiterate, I have already updated Windows

 

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