WINDOWS INSTALLER PREPARING TO INSTALL POPS UP WHEN OPENING MS PRG

[Guest Rick]

I recently updated my wifes computer and installed IE 7.0 thinking she might

like the simpler layout better. Well she hated it just like me. I

uninstalled it per the instructions and had problems aftward. Every time I

opened an IE brower or Outlook Express it would take forever. I tried

re-installing IE 6.0 after removing it and it wouldn't install saying there

was a newer version. Her e-mail was also not spell checking which I saw was

the same download as IE 6.0. I did a system restore going back to before the

updates and re-downloading all but IE 7. Now every time I open any Microsoft

program ie: any Office 2007 program, Outlook Express or Internet explorer it

pops up with the "Windows Installer, preparing to install. I can't get it to

stop and if I click on cancel the program won't load. Please advise how I

can fix this? I think it's the IE 6 install that keeps trying to install.

--

In the quest for knowledge.

[Guest Ramesh, MS-MVP]

Re: WINDOWS INSTALLER PREPARING TO INSTALL POPS UP WHEN OPENING MS PRG

 

Rick,

>> I think it's the IE 6 install that keeps trying to install.

 

You can verify that using the Windows Event log.

 

Click Start, Run and type eventvwr.msc

Select the "Application" log

Look for the recent entries with the source column containing "MsiInstaller"

Double-click the entry for more details.

It may show the product name for which the installation/repair took place

 

================================================

Sample entry

================================================

Event Type: Information

Event Source: MsiInstaller

Event Category: None

Event ID: 11729

Date: 4/13/2007

Time: 11:30:21 AM

Description:

Product: Windows Live Messenger -- Configuration failed.

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 7b 35 37 31 37 30 30 46 {571700F

0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4

0010: 42 33 41 2d 42 30 33 44 B3A-B03D

0018: 2d 33 35 41 31 34 42 42 -35A14BB

0020: 35 39 33 39 46 7d 2c 20 5939F},

0028: 31 36 30 32 1602

================================================

 

In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article:

 

Windows Installer: Dealing with installation failures:

http://www.winhelponline.com/articles/68/1/

 

--

Regards,

 

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]

Windows® Troubleshooting http://www.winhelponline.com

 

 

"Rick" <Rick@discussions.microsoft.com> wrote in message news:6B96ABCE-15E4-42EC-B638-9C483FE95CFE@microsoft.com...

I recently updated my wifes computer and installed IE 7.0 thinking she might

like the simpler layout better. Well she hated it just like me. I

uninstalled it per the instructions and had problems aftward. Every time I

opened an IE brower or Outlook Express it would take forever. I tried

re-installing IE 6.0 after removing it and it wouldn't install saying there

was a newer version. Her e-mail was also not spell checking which I saw was

the same download as IE 6.0. I did a system restore going back to before the

updates and re-downloading all but IE 7. Now every time I open any Microsoft

program ie: any Office 2007 program, Outlook Express or Internet explorer it

pops up with the "Windows Installer, preparing to install. I can't get it to

stop and if I click on cancel the program won't load. Please advise how I

can fix this? I think it's the IE 6 install that keeps trying to install.

--

In the quest for knowledge.

[Guest Salty Aggie]

Re: WINDOWS INSTALLER PREPARING TO INSTALL POPS UP WHEN OPENING MS

 

Re: WINDOWS INSTALLER PREPARING TO INSTALL POPS UP WHEN OPENING MS

 

I have a very similar problem...I installed Office 2007 and encountered the

blue screen error message. I cleared that and un-installed Office 2007 (with

the Add/Remove Program utility) and then did a system restore back to before

I installed Office 2007. Now anytime I start up ANY Microsfot program (IE 7,

MS Works, etc.) I get the exact same message. Like Rick, if I Cancel, the

system gets hung up, the Windows Installer box remains, and the program I

tried to start up doesn't open. I then have to go into Task Manager to end

the program as well as cancel the Window Installer.

 

Ideas to fix?

 

"Ramesh, MS-MVP" wrote:

> Rick,

>

> >> I think it's the IE 6 install that keeps trying to install.

>

> You can verify that using the Windows Event log.

>

> Click Start, Run and type eventvwr.msc

> Select the "Application" log

> Look for the recent entries with the source column containing "MsiInstaller"

> Double-click the entry for more details.

> It may show the product name for which the installation/repair took place

>

> ================================================

> Sample entry

> ================================================

> Event Type: Information

> Event Source: MsiInstaller

> Event Category: None

> Event ID: 11729

> Date: 4/13/2007

> Time: 11:30:21 AM

> Description:

> Product: Windows Live Messenger -- Configuration failed.

>

> For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 7b 35 37 31 37 30 30 46 {571700F

> 0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4

> 0010: 42 33 41 2d 42 30 33 44 B3A-B03D

> 0018: 2d 33 35 41 31 34 42 42 -35A14BB

> 0020: 35 39 33 39 46 7d 2c 20 5939F},

> 0028: 31 36 30 32 1602

> ================================================

>

> In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article:

>

> Windows Installer: Dealing with installation failures:

> http://www.winhelponline.com/articles/68/1/

>

> --

> Regards,

>

> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]

> Windows® Troubleshooting http://www.winhelponline.com

>

>

> "Rick" <Rick@discussions.microsoft.com> wrote in message news:6B96ABCE-15E4-42EC-B638-9C483FE95CFE@microsoft.com...

> I recently updated my wifes computer and installed IE 7.0 thinking she might

> like the simpler layout better. Well she hated it just like me. I

> uninstalled it per the instructions and had problems aftward. Every time I

> opened an IE brower or Outlook Express it would take forever. I tried

> re-installing IE 6.0 after removing it and it wouldn't install saying there

> was a newer version. Her e-mail was also not spell checking which I saw was

> the same download as IE 6.0. I did a system restore going back to before the

> updates and re-downloading all but IE 7. Now every time I open any Microsoft

> program ie: any Office 2007 program, Outlook Express or Internet explorer it

> pops up with the "Windows Installer, preparing to install. I can't get it to

> stop and if I click on cancel the program won't load. Please advise how I

> can fix this? I think it's the IE 6 install that keeps trying to install.

> --

> In the quest for knowledge.

>

[Guest Ramesh, MS-MVP]

Re: WINDOWS INSTALLER PREPARING TO INSTALL POPS UP WHEN OPENING MS

 

Re: WINDOWS INSTALLER PREPARING TO INSTALL POPS UP WHEN OPENING MS

 

Checked the event logs, Salty?

 

--

Regards,

 

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]

Windows® Troubleshooting http://www.winhelponline.com

 

 

"Salty Aggie" <Salty Aggie@discussions.microsoft.com> wrote in message news:65FDCE8F-2386-447F-B3FB-D6FE1090D253@microsoft.com...

I have a very similar problem...I installed Office 2007 and encountered the

blue screen error message. I cleared that and un-installed Office 2007 (with

the Add/Remove Program utility) and then did a system restore back to before

I installed Office 2007. Now anytime I start up ANY Microsfot program (IE 7,

MS Works, etc.) I get the exact same message. Like Rick, if I Cancel, the

system gets hung up, the Windows Installer box remains, and the program I

tried to start up doesn't open. I then have to go into Task Manager to end

the program as well as cancel the Window Installer.

 

Ideas to fix?

 

"Ramesh, MS-MVP" wrote:

> Rick,

>

> >> I think it's the IE 6 install that keeps trying to install.

>

> You can verify that using the Windows Event log.

>

> Click Start, Run and type eventvwr.msc

> Select the "Application" log

> Look for the recent entries with the source column containing "MsiInstaller"

> Double-click the entry for more details.

> It may show the product name for which the installation/repair took place

>

> ================================================

> Sample entry

> ================================================

> Event Type: Information

> Event Source: MsiInstaller

> Event Category: None

> Event ID: 11729

> Date: 4/13/2007

> Time: 11:30:21 AM

> Description:

> Product: Windows Live Messenger -- Configuration failed.

>

> For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 7b 35 37 31 37 30 30 46 {571700F

> 0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4

> 0010: 42 33 41 2d 42 30 33 44 B3A-B03D

> 0018: 2d 33 35 41 31 34 42 42 -35A14BB

> 0020: 35 39 33 39 46 7d 2c 20 5939F},

> 0028: 31 36 30 32 1602

> ================================================

>

> In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article:

>

> Windows Installer: Dealing with installation failures:

> http://www.winhelponline.com/articles/68/1/

>

> --

> Regards,

>

> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]

> Windows® Troubleshooting http://www.winhelponline.com

>

>

> "Rick" <Rick@discussions.microsoft.com> wrote in message news:6B96ABCE-15E4-42EC-B638-9C483FE95CFE@microsoft.com...

> I recently updated my wifes computer and installed IE 7.0 thinking she might

> like the simpler layout better. Well she hated it just like me. I

> uninstalled it per the instructions and had problems aftward. Every time I

> opened an IE brower or Outlook Express it would take forever. I tried

> re-installing IE 6.0 after removing it and it wouldn't install saying there

> was a newer version. Her e-mail was also not spell checking which I saw was

> the same download as IE 6.0. I did a system restore going back to before the

> updates and re-downloading all but IE 7. Now every time I open any Microsoft

> program ie: any Office 2007 program, Outlook Express or Internet explorer it

> pops up with the "Windows Installer, preparing to install. I can't get it to

> stop and if I click on cancel the program won't load. Please advise how I

> can fix this? I think it's the IE 6 install that keeps trying to install.

> --

> In the quest for knowledge.

>