Run Time Error

[Guest dorsil]

i'm getting this at startup ,run time error and when i close it it comes the second one attached,then i close and ok,

 

and why i'm having the windows security alerts icon red all the times,i did what it says,but everything is enabled,

 

any help?

[Guest Wolfeymole]

Why do you have updates turned off Dorsil?

[Guest dorsil]

in security centre trough control pannel is off,when i click on automatic updates it shows me the attached image,when i go as it told me it happenes the same think as the image,even if i go in system,

 

and why that runtime error?

[RandyL]

dorsil that second error shows as a Windows Registry Repair Pro error. Did you download this and use it or is this a rogue program?

 

a-squared Malware-Info

[RandyL]

The first error appears to say "MasterBootRecord.de". Have you also installed "AdvancedRemoteInfo"?

 

Have you tried uninstalling AdvancedRemoteInfo and Windows Registry Repair Pro?

[Guest dorsil]

i had uninstalled registry pro,at startup ok but when i'll try to open malwaretes it comes again

[Seth]

All of that indicates a malware infection.

 

 

 

• Malware is software designed to infiltrate or damage a computer system without the owner's informed consent.
  It is a combination of the words malicious and software.
  The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.
  

 

• Required Cleanup Steps
  
  1. Disable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled
     
  2. Run a Temporary file and cache cleaner (ATF)
     
  3. Run 2 Anti-Malware scanners (Listed Below)
     
  4. Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below)
     
  5. Clear out old System Restore points
     
  6. If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested.
     

   

The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection speed.

Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes.

The ESET online scan should take between 1 to 3 hours.

In most cases, these scans will suffice to clean and disinfect your computer.

Heavily infected systems or slower PCs can take much longer to scan and clean.

 

For best results print the following instructions and bookmark this Web page

To keep this guide printer-friendly, use your cursor to highlight the contents below.

From your browser select File - Print and in the printer dialog box under "Print range"

click the

Selection

choice to print out these instructions for removal of malware.

 

 

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/printer-selection.gif

 

____________________________________________

STEP 1

• Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2)
  
  
  1. Run Spybot-S&D in Advanced Mode.
     
     
  2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
     
     
  3. On the left hand side, Click on Tools
     
     
  4. Then click on the Resident Icon in the List
     
     
  5. Uncheck "Resident TeaTimer" and OK any prompts.
     
     
  6. Restart your computer.
     
     
   

__________________________________________________

STEP 2

• Follow these instructions carefully.
  
  
• Download ATF-Cleaner from
  Snapfiles.com
  to remove un-needed temporary files from your computer that may contain malware.
  
  
• You can also download it from
  Majorgeeks.com
  
  
• When you run ATF-Cleaner, check the items as shown below for Main.
  
  
• For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  
  
• NOTE:
  If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  
  
• Then click on "Empty Selected".
  
  

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner01.gif

.

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner02.gif

__________________________________________________

STEP 3

• Install and run the free version (not the Professional version) of SUPERAntiSpyware from
  SUPERAntiSpyware.com
  
  
  • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    
    
  • You do not have to send them your e-mail address, just click next.
    
    
  • You can leave the automated check for updates on.
    
    
  • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    
    
  • DO NOT
    allow SUPERAntiSpyware to protect your Home Page settings.
    
    
  • On the
    Top Left
    select the
    Scan your computer
    button.
    
    
  • Make sure there is a CHECK MARK on all
    Fixed Drives
    .
    
    
  • Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so.
    
    
   

__________________________________________________

STEP 4

• Install and run
  Malwarebytes' Anti-Malware
  from
  Malwarebytes - (direct download)
  
  
  • Accept all defaults for the installer
    
    
  • Allow the program to update the definitions
    
    
  • Click on the
    Quick Scan
    and click Next.
    
    
  • If any items are found allow it to clean them and then Reboot your computer.
    
    
   

__________________________________________________

STEP 5

• Run an online scan with ESET from
  Free Virus Scan: Use ESET's Online Antivirus Scanner
  
  
  • You
    must
    use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
    
    
  • If your computer is running Window's Vista, then you
    must first
    start Internet Explorer as an Administrator. To do so, right-click on the
    Internet Explorer
    icon in the Start Menu and select "
    Run as administrator
    " from the popup context menu.
    
    
   
  • Accept the terms and click "Start".
    
    
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
    
    
  • Click "Start" to begin the scan.
    
    
  • When completed restart your computer
    
    
   

__________________________________________________

Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating.

At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.

 

If required this is the download link for TrendMicro™ HijackThis™

Unless instructed to by the Technician helping you then do not download this tool.

 

Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one.

Please follow the instructions here

How to turn off and turn on System Restore in Windows XP

How to turn off and turn on System Restore in Windows Vista

[Guest dorsil]

hi m8,thanks,yes it was an infection,i had to format my pc,so i'll take what you suggested as reference for the futrue,

 

thanks

[Guest dorsil]

hi my pc is clean but i still have the Windows Security Alert icon red in taskbar

[Seth]

Well an infection can't remain after a format.

 

Are you sure that it's not just the regular XP security center which warns you if certain functions are turned off?

 

Post a screen shot of it and we can have a look.

[Goku]

hi my pc is clean but i still have the Windows Security Alert icon red in taskbar

Windows will put the icon in the taskbar unless:

 

1. You Disable Security Centre (Not Recommended).

2. You install an AntiVirus.

3. You have an updated AntiVirus.

 

Just update or install the AntiVirus and turn on the Windows Firewall and you will be good to go.

 

-- Goku

[Guest dorsil]

hi,i think it's not,because when i click on it it appears off,then when i click turn auto updates on it cames to go in system,

 

in system and in automatic updates from control pannel they are switched ON,but i noticed that after i click apply from control pannel,it should stay on,but when i go back to control pannel,the apply button seems that wown't stay applied so i have to click it again,

 

hope i explained well

 

image attached

Doc1.doc

Doc2.doc

[Guest dorsil]

Windows will put the icon in the taskbar unless:

 

1. You Disable Security Centre (Not Recommended).

2. You install an AntiVirus.

3. You have an updated AntiVirus.

 

Just update or install the AntiVirus and turn on the Windows Firewall and you will be good to go.

 

-- Goku

 

i have an updated avast home free edition and the firewall is on

[RandyL]

Try and configure the Windows updates from Windows Updates in the Control Panel instead of the Security Center.

[Guest dorsil]

i tried also ,and the same

[RandyL]

Since you recently reinstalled XP have you installed the Service Packs yet? Maybe that might help.

[Guest dorsil]

no still service pack 2

[RandyL]

Try registering these components. Type each one in the Run box. Click OK. One at a time of course.

 

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 atl.dll

regsvr32 wucltui.dll

regsvr32 wups.dll

[RandyL]

Look at this Microsoft article too.

[Guest dorsil]

well done m8s yes it's fixed

 

thanks a lot