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Laptop Shuts Down (Instead of Sleeping) after few minutes when I Close the Lid.

Guest Rahulamresh

By Guest Rahulamresh
in Microsoft Products Support & Discussions

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Guest Rahulamresh

Guest Rahulamresh

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Hi,I recently bought an Alienware M15 R7 Laptop. It is running Windows 11 Home. The issue I am facing is that, when I close the lid the laptop goes to sleep and when I open it it wakes up from sleep but when the laptop is left idle for few minutes after closing the lid, it force shuts down automatically even though my apps are running it closes and when I open the lid after few minutes, it boots up from the beginning.The closing lid settings is mentioned that when I close the lid the laptop must go to sleep. Tried disabling fast startup option. I have tried almost all the troubleshooting steps

 

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