Guest cessna12@hotmail.com Posted September 5, 2007 Posted September 5, 2007 I get an error telling me that my version of XP Prof is no longer secure...I need to upgrade to SP2. When I go to the Microsoft update site, I am told that I am currently running SP2. I then try to upgrade to IE 7.0 and am told taht I need to download SP2. I downloaded SP2 and tried to install it. About half the way through the installation process I was told "access denied" and the computer rolled back out of the installation process. Any Ideas?
Guest N1K Posted September 5, 2007 Posted September 5, 2007 RE: SP2 Installation Check this: http://support.microsoft.com/default.aspx/kb/873148 -- MCSA, MCDST, MCP Systems Specialist http://www.wincert.net "cessna12@hotmail.com" wrote: > I get an error telling me that my version of XP Prof is no longer secure...I > need to upgrade to SP2. When I go to the Microsoft update site, I am told > that I am currently running SP2. I then try to upgrade to IE 7.0 and am told > taht I need to download SP2. > > I downloaded SP2 and tried to install it. About half the way through the > installation process I was told "access denied" and the computer rolled back > out of the installation process. > > Any Ideas?
Guest Frank Saunders, MS-MVP OE/WM Posted September 5, 2007 Posted September 5, 2007 Re: SP2 Installation "cessna12@hotmail.com" <cessna12hotmailcom@discussions.microsoft.com> wrote in message news:D0C15530-DE39-4DF7-9501-62C20D7A9736@microsoft.com... >I get an error telling me that my version of XP Prof is no longer >secure...I > need to upgrade to SP2. When I go to the Microsoft update site, I am told > that I am currently running SP2. I then try to upgrade to IE 7.0 and am > told > taht I need to download SP2. > > I downloaded SP2 and tried to install it. About half the way through the > installation process I was told "access denied" and the computer rolled > back > out of the installation process. > > Any Ideas? It might be a security program blocking the Registry change it needs to make. A few, but not all, of the programs now doing this are: Ad-aware's Ad-Watch IBM Access Connections McAfee VirusScan and/or Antispyware Norton AV Spyware Blaster Spybot> Tools> IE Tweaks Spybot- Teatimer Spysweeper Spyware Doctor Windows Defender Zone Alarm (free) 6.5 Reported to be fixed in later versions. In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be uninstalled. Make sure the Windows Firewall is turned on until you reinstall Zone Alarm. Boot into Safe Mode with Networking and try the install. -- Frank Saunders, MS-MVP OE/WM Do not send mail.
Guest cessna12@hotmail.com Posted September 6, 2007 Posted September 6, 2007 Re: SP2 Installation Frank: Thanks however even in the safe mode teh SP2 installation failed. "Frank Saunders, MS-MVP OE/WM" wrote: > "cessna12@hotmail.com" <cessna12hotmailcom@discussions.microsoft.com> wrote > in message news:D0C15530-DE39-4DF7-9501-62C20D7A9736@microsoft.com... > >I get an error telling me that my version of XP Prof is no longer > >secure...I > > need to upgrade to SP2. When I go to the Microsoft update site, I am told > > that I am currently running SP2. I then try to upgrade to IE 7.0 and am > > told > > taht I need to download SP2. > > > > I downloaded SP2 and tried to install it. About half the way through the > > installation process I was told "access denied" and the computer rolled > > back > > out of the installation process. > > > > Any Ideas? > > It might be a security program blocking the Registry change it needs to > make. A few, but not all, of the programs now doing this are: > Ad-aware's Ad-Watch > IBM Access Connections > McAfee VirusScan and/or Antispyware > Norton AV > Spyware Blaster > Spybot> Tools> IE Tweaks > Spybot- Teatimer > Spysweeper > Spyware Doctor > Windows Defender > Zone Alarm (free) 6.5 Reported to be fixed in later versions. > > In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be > uninstalled. Make sure the Windows Firewall is turned on until you > reinstall Zone Alarm. > > Boot into Safe Mode with Networking and try the install. > > -- > Frank Saunders, MS-MVP OE/WM > Do not send mail. >
Guest Frank Saunders, MS-MVP OE/WM Posted September 7, 2007 Posted September 7, 2007 Re: SP2 Installation "cessna12@hotmail.com" <cessna12hotmailcom@discussions.microsoft.com> wrote in message news:5ADF4FC4-7B24-4745-8F96-C8DDFE617EF0@microsoft.com... > Frank: > > Thanks however even in the safe mode teh SP2 installation failed. Do a thorough check for malware, following all of the steps at one of these Web pages. Help with malware: All MS-MVP Sites. http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://www.elephantboycomputers.com/page2.html#Removing_Malware http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/darnit.html http://www.mvps.org/sramesh2k/Malware_Defence.htm Unexplained computer behavior may be caused by deceptive software. http://support.microsoft.com/kb/827315 So How Did I Get Infected Anyway? For quite a few people it's by installing Messenger Plus, whose ads for malware don't identify the malware as such and try to convince you that you owe it to the author. See also: http://www.wilderssecurity.com/showthread.php?t=27971 Don't ever do a "default" install of anything. Always choose Custom and see what else is being carried along. Don't install any extras you're not sure of. -- Frank Saunders, MS-MVP OE/WM Do not send mail.
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