Guest jim6149 Posted September 6, 2007 Posted September 6, 2007 Hi, Thanks in advance for the opportunity to ask for assistance. When I repaired XP sp2 after a problem with Trend MicroCillin 2007 the Windows installer started to play up. I ended up uninstalling MS office 2003 after having installer popping up every time I tried to open Office progs. When I tried to reinstall MSO 03 but got the following error message: 'Error 1311 source file not found c:\msocache\allusers\90000409-6000-11D3-8CFE-0150048383C9\E3561406.cab' I tried Windows install cleanup to remove the installer problem then installed Windows Installer 3.1 also tried a full file upgrade of Office sp3. Only got 'patch could not be installed errors'. Then tried reinstalling XP sp2 with current upgrades - no good. I saw a post elsewhere about changing the permissions on msocache - but I can't even find the darn file. I tried copying the files off the cd onto my hard drive - no good either. That's it, I'm out of ideas. Stuck again. Any assistance much appreciated Regards Jim
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