Guest Howie Posted September 6, 2007 Posted September 6, 2007 One of our computers shows the following message after the bios screen Missing Operating System The user had installed Norton Systemworks and he said that before the error occured there was a Norton Disk Doctor message about "partitions or something like that", his words not mine ! He clicked on ok to fix the problem. As the user has not backed up recently I need to get some files off it. I've tried the XP recovery console but it cannot find a disk, even after loading the drivers from a floppy. I've put the disc in another computer as a slave, but when I try opening it I get "this disk is not formatted, format it now?" Can I get into this disk or is it dead ?? Regards Howie
Guest R. McCarty Posted September 6, 2007 Posted September 6, 2007 Re: Missing Operating System - is the disk dead ?? You'll need to use a Disk Management tool to try and recover the partitions on the drive. The more you use/access the drive the less chance of recovery. There are a number of tools available to do a recovery. Acronis Disk Director 10 is one possible choice. "Howie" <Howie@discussions.microsoft.com> wrote in message news:E77D4224-A5CA-427E-828F-4309556BD8BB@microsoft.com... > One of our computers shows the following message after the bios screen > > Missing Operating System > > The user had installed Norton Systemworks and he said that before the > error > occured there was a Norton Disk Doctor message about "partitions or > something > like that", his words not mine ! He clicked on ok to fix the problem. > > As the user has not backed up recently I need to get some files off it. > I've > tried the XP recovery console but it cannot find a disk, even after > loading > the drivers from a floppy. > I've put the disc in another computer as a slave, but when I try opening > it > I get "this disk is not formatted, format it now?" > > Can I get into this disk or is it dead ?? > > Regards > Howie
Recommended Posts