Windows 2003 and Fax Server.

[Guest Francesco Cerasa]

Good afternoon all.

 

Here is my issue.

I have a Windows 2003 server with the latest service packs and hot fixes

running in a Windows 2000 domain managed by a SBS2000 installation.

The server works fine, it runs as a Terminal Server onto wich a number of

users centrally run an accounting application along with MS Office and other

applications.

The issue is related to the accounting application when printing and

connecting to the local fax service configured.

If the fax is sent and the destination number is dialed in manually into the

fax wizard, eveything works fine.

The wizard ends, the fax is sent and the control gets back to the accounting

application which can continue to execute properly.

I have also enabled users to confgure the Outlook Address Book and therefore

use it to select recipients in sending faxes.

When I perform the above operation and send a fax as a result of a printout

of the accounting application, selecting one of the configured contacts in

the Address Book, the fax is still sent, the fax wizard ends properly, the

control gets back to the accounting appllication which seems to loose the

environmental parameters and quits non finding the executable modules

anymore.

Initially I have some issues with the fax service itself and after

researching I fixed it giving the built-in NETWORK Service the following

Access Rights:

 

Adjust memory quotas for a process

Generate security audits

Log on as a service

Replace a Process level token

Log on as a batch job.

 

All other apps work fine with the fax, including client PC's onto which I

have installed the Fax Client Software allowing client desktop application

to send fax through the server without opening a remote desktop\teminal

server session.

I have no other source or idea prior to go back to the accounting

application software development and ask then whether they can troubleshoot

their application and fix it.

The same application was previously running fine an properly interacting

with the fax service when installled on the SBS2000 system of the newtork.

 

Any Help?

 

Thanks

 

Francesco C