Guest MKGMIKE Posted September 6, 2007 Posted September 6, 2007 Hi, I have Microsoft Windows XP version 2002. I also have XoftSpySE as my antispyware program. However, I was infected with a command service that XoftSpySE is unable to delete. I tried to delete it by searching the file and right click, then delete it but I keep getting an error message "Cannot delete command: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use". How can I get a rid of this file because the pop-ups are getting out of hand and this seems to be the source of the problem. Thank you.
Guest Peter Foldes Posted September 6, 2007 Posted September 6, 2007 Re: Infected with command service Did you try and take ownership of this file http://support.microsoft.com/?kbid=308421 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "MKGMIKE" <MKGMIKE@discussions.microsoft.com> wrote in message news:8382DD21-DE63-4354-A770-F1D1FAED9BFE@microsoft.com... > Hi, I have Microsoft Windows XP version 2002. I also have XoftSpySE as my > antispyware program. However, I was infected with a command service that > XoftSpySE is unable to delete. I tried to delete it by searching the file > and right click, then delete it but I keep getting an error message "Cannot > delete command: Access is denied. Make sure the disk is not full or > write-protected and that the file is not currently in use". > > How can I get a rid of this file because the pop-ups are getting out of hand > and this seems to be the source of the problem. > > Thank you.
Guest Bubba Posted September 6, 2007 Posted September 6, 2007 Re: Infected with command service You say it's a "Service"? IS it indeed a sevice or just an app that is running from "Stratup"? In any case, there are seveal "Quick Things to try". 1) Reboot in SAFE mode, locate the file and nuke it, then: 2) Run MSCONFIG and click on the startup tab. Locate any/all entries in there and deselct the check mark, 3) Restart in normal mode. XP will (upon startup) indicate that a change was made to your startup, select OK and "Don't tell me again" (or whatever the check box says). Also, it may be sitting in PREFETCH, nuke it there as well. If I/we new the name of the sevice, I/we would have done a google, but you didn't supply that information. You could try a System Restore (which won't nuke the file, but it will restore certain registry settings that may allow you to Nuke the file, i.e. the registry setting(s) that allow the file/service to load will not exist). You could try Spybot and/or Ad-aware SE. They are both free and are quite excellent. OK, for free you won't get everything, but they certainly seem to help keep my system clean. BTW: Of all the Antispyware/Antivirus tools out there, I have been using KasperSky and highly recommend and use it for all my clients. It's light weight (not BLOATware like McAfee and NIS). It's not that expensive. I realize that there a TONS of these out there, but for some reason the Russions seem to have a good handle on developing anit-viral and anit-spamware. Just a thought. "MKGMIKE" <MKGMIKE@discussions.microsoft.com> wrote in message news:8382DD21-DE63-4354-A770-F1D1FAED9BFE@microsoft.com... > Hi, I have Microsoft Windows XP version 2002. I also have XoftSpySE as my > antispyware program. However, I was infected with a command service that > XoftSpySE is unable to delete. I tried to delete it by searching the file > and right click, then delete it but I keep getting an error message > "Cannot > delete command: Access is denied. Make sure the disk is not full or > write-protected and that the file is not currently in use". > > How can I get a rid of this file because the pop-ups are getting out of > hand > and this seems to be the source of the problem. > > Thank you. >
Guest Bubba Posted September 6, 2007 Posted September 6, 2007 OOPS - Re: Infected with command service OOPS - Re: Infected with command service OOPS - When I say Locate any/all entries using MSCONFIG, I mean with regard to the "SERVICE". Don't remove everything! Sorry 'bout the incomplete info. :) "Bubba" <bubba@netnews.ca> wrote in message news:OINyDbJ8HHA.5712@TK2MSFTNGP04.phx.gbl... > You say it's a "Service"? IS it indeed a sevice or just an app that is > running from "Stratup"? > > In any case, there are seveal "Quick Things to try". > > 1) Reboot in SAFE mode, locate the file and nuke it, then: > 2) Run MSCONFIG and click on the startup tab. Locate any/all entries in > there and deselct the check mark, > 3) Restart in normal mode. XP will (upon startup) indicate that a change > was made to your startup, select OK and "Don't tell me again" (or whatever > the check box says). > > Also, it may be sitting in PREFETCH, nuke it there as well. > > If I/we new the name of the sevice, I/we would have done a google, but you > didn't supply that information. > > You could try a System Restore (which won't nuke the file, but it will > restore certain registry settings that may allow you to Nuke the file, > i.e. the registry setting(s) that allow the file/service to load will not > exist). > > You could try Spybot and/or Ad-aware SE. They are both free and are quite > excellent. OK, for free you won't get everything, but they certainly seem > to help keep my system clean. > > BTW: Of all the Antispyware/Antivirus tools out there, I have been using > KasperSky and highly recommend and use it for all my clients. It's light > weight (not BLOATware like McAfee and NIS). It's not that expensive. I > realize that there a TONS of these out there, but for some reason the > Russions seem to have a good handle on developing anit-viral and > anit-spamware. Just a thought. > > "MKGMIKE" <MKGMIKE@discussions.microsoft.com> wrote in message > news:8382DD21-DE63-4354-A770-F1D1FAED9BFE@microsoft.com... >> Hi, I have Microsoft Windows XP version 2002. I also have XoftSpySE as my >> antispyware program. However, I was infected with a command service that >> XoftSpySE is unable to delete. I tried to delete it by searching the >> file >> and right click, then delete it but I keep getting an error message >> "Cannot >> delete command: Access is denied. Make sure the disk is not full or >> write-protected and that the file is not currently in use". >> >> How can I get a rid of this file because the pop-ups are getting out of >> hand >> and this seems to be the source of the problem. >> >> Thank you. >> > > >
Guest Kelly Posted September 6, 2007 Posted September 6, 2007 Re: Infected with command service Hi, Start/Run/Regedit HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services Delete it from there. Also go to: Start/Run: services.msc Disable/Stop -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "MKGMIKE" <MKGMIKE@discussions.microsoft.com> wrote in message news:8382DD21-DE63-4354-A770-F1D1FAED9BFE@microsoft.com... > Hi, I have Microsoft Windows XP version 2002. I also have XoftSpySE as my > antispyware program. However, I was infected with a command service that > XoftSpySE is unable to delete. I tried to delete it by searching the file > and right click, then delete it but I keep getting an error message > "Cannot > delete command: Access is denied. Make sure the disk is not full or > write-protected and that the file is not currently in use". > > How can I get a rid of this file because the pop-ups are getting out of > hand > and this seems to be the source of the problem. > > Thank you.
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