A licensing error occurred while the client was attempting to conn

[Guest Jem]

I've got about 15 PC's who VPN into site and then use Windows XP remote

desktop connection to connect to a Windows 2003 SP2 Terminal server. The

problem is 5 of the PC's can't connect and they get the following error

message:

 

"A licensing error occurred while the client was attempting to connect.

(Licensing timed out.) Please try connecting to the remote computer again."

 

I can't see any event errors on either client or server and everybody else

is connecting ok. Can somebody point me in the correct direction to

investigate this problem further...

 

Thanks

[Guest Vera Noest [MVP]]

Re: A licensing error occurred while the client was attempting to conn

 

Check in the TS Licensing Manager for these clients. If they have

been issued a temporary license, but not a permanent license, then

there might be a black hole router between your client and the TS,

which blocks packets above a certain size. This prevents the

transfer of the permanent TS CAL to the client (on first

connection, the client gets a temporary license, on second

connection, it gets a permanent license).

 

If this is the problem, you have to change the MTU size. Documented

here:

 

A licensing error occurred while the client was attempting to

connect. (Licensing timed out)

http://technet2.microsoft.com/windowsserver/en/library/08e8da91-

c7b6-416d-a0a5-ff0fd760a7a51033.mspx

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?SmVt?= <Jem@discussions.microsoft.com> wrote on 07 sep

2007 in microsoft.public.windows.terminal_services:

> I've got about 15 PC's who VPN into site and then use Windows XP

> remote desktop connection to connect to a Windows 2003 SP2

> Terminal server. The problem is 5 of the PC's can't connect and

> they get the following error message:

>

> "A licensing error occurred while the client was attempting to

> connect.

> (Licensing timed out.) Please try connecting to the remote

> computer again."

>

> I can't see any event errors on either client or server and

> everybody else is connecting ok. Can somebody point me in the

> correct direction to investigate this problem further...

>

> Thanks