Guest Red Baron Posted September 8, 2007 Posted September 8, 2007 I started getting error messages on IE. When I went to the Event Viewer to check them out, I noticied thatunder "Event Viewer (Local)" there is now an "Internet Explorer" section although there are "no items to show in this view." However, when checking messages under the "Application" tab, there are Internet Explorer error messages with an event ID "1001." Anyway we can get these to show up under the "Internet Explorer" tab. I am using IE 7. Please advise. -- Red Baron
Guest Ed Metcalfe Posted September 8, 2007 Posted September 8, 2007 Re: Event Viewer "Red Baron" <RedBaron@discussions.microsoft.com> wrote in message news:91B63A71-246F-4D97-B7B5-3F0B3F131C17@microsoft.com... >I started getting error messages on IE. When I went to the Event Viewer to > check them out, I noticied thatunder "Event Viewer (Local)" there is now > an > "Internet Explorer" section although there are "no items to show in this > view." > However, when checking messages under the "Application" tab, there are > Internet Explorer error messages with an event ID "1001." > Anyway we can get these to show up under the "Internet Explorer" tab. > I am using IE 7. > Please advise. > -- > Red Baron What are the error messages? Are you sure they are IE application errors, and not runtime errors on certain webpages? Ed Metcalfe.
Guest nass Posted September 8, 2007 Posted September 8, 2007 RE: Event Viewer "Red Baron" wrote: > I started getting error messages on IE. When I went to the Event Viewer to > check them out, I noticied thatunder "Event Viewer (Local)" there is now an > "Internet Explorer" section although there are "no items to show in this > view." > However, when checking messages under the "Application" tab, there are > Internet Explorer error messages with an event ID "1001." > Anyway we can get these to show up under the "Internet Explorer" tab. > I am using IE 7. > Please advise. > -- > Red Baron The Explorer.exe process may unexpectedly quit when you try to search for a file in Windows XP or in Windows Server 2003 http://support.microsoft.com/kb/900004 Go through these cleaning steps to see or get a clear opinion on how clean your machine is: = Click Start >> Control Panel>>Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Tabs: General | Security | Privacy | Content | Connections | Programs | Advanced. Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. [ ] Disable script Debugging (internet Explorer) <= check this box [ ] Disable Script Debugging (Other) <= check this box Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. 2.... And also for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm Run a scan from here on-line: http://www.sophos.com http://www3.ca.com/securityadvisor/virusinfo/scan.aspx http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym Download Avast Cleaner from here: http://www.avast.com/eng/avast-virus-cleaner.html Lots of tools to download and disinfect your machine: http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ http://free.grisoft.com/doc/5390/lng/us/tpl/v5 =How to perform a clean boot procedure to prevent background programs from interfering with a game or a program that you currently use http://support.microsoft.com/kb/331796 Download the FileMon to see the Running Processes in realtime from here: http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx Or Process Explorer : http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx 3... You may have a bad RAM try to test your RAM by running Memory test by downloading this tool and unzip it and make a floppy or CD/DVD and run it on Reboot. http://oca.microsoft.com/en/windiag.asp. You may need to reposition/reset the RAM sticks in their slots. Open a Notepad, customize or minimize to the taskbar as you will need it later for this step to copy the error message on it. Open a run command and type in: eventvwr.msc click [OK] you will get the Event viewer control Panel. click on each of these: Application System Security Look in the right Pane/window for error message with red (X) or Yellow exclamation mark /!\ , double click each one to get more info about the causer. On the Event error properties message you will see: Up Arrow Down arrow Two pages Click on the two pages to copy the error message then bring up the Notepad you opened earlier and right click on the first line and select Paste from the list, this will paste the error message on a Notepad. Please don't duplicate the error message one of each kind will be sufficient. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us HTH. Let us know. Regards, nass ---------- http://www.nasstec.co.uk
Guest Red Baron Posted September 9, 2007 Posted September 9, 2007 RE: Event Viewer Nass, In Step 2, while trying to check for malware from the first listed site, the scanner would not download fully. It stopped at 8 of 11 files, 66% installed. Iget an "0X08482805" error message. Please advise. -- Red Baron "nass" wrote: > > > "Red Baron" wrote: > > > I started getting error messages on IE. When I went to the Event Viewer to > > check them out, I noticied thatunder "Event Viewer (Local)" there is now an > > "Internet Explorer" section although there are "no items to show in this > > view." > > However, when checking messages under the "Application" tab, there are > > Internet Explorer error messages with an event ID "1001." > > Anyway we can get these to show up under the "Internet Explorer" tab. > > I am using IE 7. > > Please advise. > > -- > > Red Baron > > The Explorer.exe process may unexpectedly quit when you try to search for a > file in Windows XP or in Windows Server 2003 > http://support.microsoft.com/kb/900004 > > Go through these cleaning steps to see or get a clear opinion on how > clean your machine is: > = Click Start >> Control Panel>>Network and Internet Connections >> Double > click Internet Options. > On the IE properties windows you will see these Tabs: > General | Security | Privacy | Content | Connections | Programs | > Advanced. > Under General Tab clear your History, Internet Files and Cookies. > Then click on Advanced tab and scroll down to under the Browsing Option: > [&] Browsing > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > [ ] Disable script Debugging (internet Explorer) <= check this box > [ ] Disable Script Debugging (Other) <= check this box > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > Verified Add-Ons (You should Renable them later one-by-one and see the > culprit and update it or remove it. > > 2.... And also for malware from here: > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > http://onecare.live.com/standard/en-gb/default.htm > > Run a scan from here on-line: > http://www.sophos.com > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx > http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym > Download Avast Cleaner from here: > http://www.avast.com/eng/avast-virus-cleaner.html > Lots of tools to download and disinfect your machine: > http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ > http://free.grisoft.com/doc/5390/lng/us/tpl/v5 > =How to perform a clean boot procedure to prevent background programs from > interfering with a game or a program that you currently use > http://support.microsoft.com/kb/331796 > Download the FileMon to see the Running Processes in realtime from here: > http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx > Or Process Explorer : > http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx > > 3... You may have a bad RAM try to test your RAM by running Memory test by > downloading this tool and unzip it and make a floppy or CD/DVD and run it on > Reboot. > http://oca.microsoft.com/en/windiag.asp. > You may need to reposition/reset the RAM sticks in their slots. > Open a Notepad, customize or minimize to the taskbar as you will need it > later for this step to copy the error message on it. > Open a run command and type in: > eventvwr.msc click [OK] you will get the Event viewer control Panel. > click on each of these: > Application > System > Security > Look in the right Pane/window for error message with red (X) or Yellow > exclamation mark /!\ , double click each one to get more info about the > causer. > On the Event error properties message you will see: > Up Arrow > Down arrow > Two pages > Click on the two pages to copy the error message then bring up the Notepad > you opened earlier and right click on the first line and select Paste from > the list, this will paste the error message on a Notepad. > Please don't duplicate the error message one of each kind will be sufficient. > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > http://support.microsoft.com/kb/308427/en-us > HTH. > Let us know. > Regards, > nass > ---------- > http://www.nasstec.co.uk >
Guest nass Posted September 9, 2007 Posted September 9, 2007 RE: Event Viewer Hi Baron, Try to download the offline scanner or try defender from here: http://www.microsoft.com/technet/security/guidance/disasterrecovery/malware/1a63e2cb-d22d-48e0-8f69-abf3054c5bbf.mspx Proceed with the reset of the cleaning instructions. HTH. Let us know. nass ----- http://www.nasstec.co.uk "Red Baron" wrote: > Nass, > In Step 2, while trying to check for malware from the first listed site, > the scanner would not download fully. It stopped at 8 of 11 files, 66% > installed. Iget an "0X08482805" error message. > Please advise. > -- > Red Baron > > > "nass" wrote: > > > > > > > "Red Baron" wrote: > > > > > I started getting error messages on IE. When I went to the Event Viewer to > > > check them out, I noticied thatunder "Event Viewer (Local)" there is now an > > > "Internet Explorer" section although there are "no items to show in this > > > view." > > > However, when checking messages under the "Application" tab, there are > > > Internet Explorer error messages with an event ID "1001." > > > Anyway we can get these to show up under the "Internet Explorer" tab. > > > I am using IE 7. > > > Please advise. > > > -- > > > Red Baron > > > > The Explorer.exe process may unexpectedly quit when you try to search for a > > file in Windows XP or in Windows Server 2003 > > http://support.microsoft.com/kb/900004 > > > > Go through these cleaning steps to see or get a clear opinion on how > > clean your machine is: > > = Click Start >> Control Panel>>Network and Internet Connections >> Double > > click Internet Options. > > On the IE properties windows you will see these Tabs: > > General | Security | Privacy | Content | Connections | Programs | > > Advanced. > > Under General Tab clear your History, Internet Files and Cookies. > > Then click on Advanced tab and scroll down to under the Browsing Option: > > [&] Browsing > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > > [ ] Disable script Debugging (internet Explorer) <= check this box > > [ ] Disable Script Debugging (Other) <= check this box > > > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > > Verified Add-Ons (You should Renable them later one-by-one and see the > > culprit and update it or remove it. > > > > 2.... And also for malware from here: > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > > http://onecare.live.com/standard/en-gb/default.htm > > > > Run a scan from here on-line: > > http://www.sophos.com > > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx > > http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym > > Download Avast Cleaner from here: > > http://www.avast.com/eng/avast-virus-cleaner.html > > Lots of tools to download and disinfect your machine: > > http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ > > http://free.grisoft.com/doc/5390/lng/us/tpl/v5 > > =How to perform a clean boot procedure to prevent background programs from > > interfering with a game or a program that you currently use > > http://support.microsoft.com/kb/331796 > > Download the FileMon to see the Running Processes in realtime from here: > > http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx > > Or Process Explorer : > > http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx > > > > 3... You may have a bad RAM try to test your RAM by running Memory test by > > downloading this tool and unzip it and make a floppy or CD/DVD and run it on > > Reboot. > > http://oca.microsoft.com/en/windiag.asp. > > You may need to reposition/reset the RAM sticks in their slots. > > Open a Notepad, customize or minimize to the taskbar as you will need it > > later for this step to copy the error message on it. > > Open a run command and type in: > > eventvwr.msc click [OK] you will get the Event viewer control Panel. > > click on each of these: > > Application > > System > > Security > > Look in the right Pane/window for error message with red (X) or Yellow > > exclamation mark /!\ , double click each one to get more info about the > > causer. > > On the Event error properties message you will see: > > Up Arrow > > Down arrow > > Two pages > > Click on the two pages to copy the error message then bring up the Notepad > > you opened earlier and right click on the first line and select Paste from > > the list, this will paste the error message on a Notepad. > > Please don't duplicate the error message one of each kind will be sufficient. > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > > http://support.microsoft.com/kb/308427/en-us > > HTH. > > Let us know. > > Regards, > > nass > > ---------- > > http://www.nasstec.co.uk > >
Guest Red Baron Posted September 10, 2007 Posted September 10, 2007 RE: Event Viewer nass, Still unable to download completely "onecare." Instead, ran Windows Defender. Found no problems. Then ran Symantec both the Virus and Security. No problems. I had run the RAM test earlier today. During the course of the afternoon, I got three BSODs. I have saved the "MEMORY.DMP' files for, I think, at least two of the three events. Here is the paste for the Application Log event: Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 9/9/2007 Time: 5:23:22 PM User: N/A Computer: DAVE Description: Hanging application iexplore.exe, version 7.0.6000.16512, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 69 65 78 70 6c 6f iexplo 0018: 72 65 2e 65 78 65 20 37 re.exe 7 0020: 2e 30 2e 36 30 30 30 2e .0.6000. 0028: 31 36 35 31 32 20 69 6e 16512 in 0030: 20 68 75 6e 67 61 70 70 hungapp 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 0040: 20 61 74 20 6f 66 66 73 at offs 0048: 65 74 20 30 30 30 30 30 et 00000 0050: 30 30 30 000 Here is the paste for the System Log: Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 9/9/2007 Time: 12:01:40 PM User: N/A Computer: DAVE Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x805b0c35, 0xb4df13a0, 0x00000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. There were no problems ilisted in the Security Log. One of the things I have been trying to find out is how to send a "Memory.dmp" file ot MS OCA. Hope this inof helps. I'm beginning to think that I may have a problem with my motherboard. Take care. -- Red Baron "nass" wrote: > > > Hi Baron, > Try to download the offline scanner or try defender from here: > http://www.microsoft.com/technet/security/guidance/disasterrecovery/malware/1a63e2cb-d22d-48e0-8f69-abf3054c5bbf.mspx > Proceed with the reset of the cleaning instructions. > HTH. > Let us know. > nass > ----- > http://www.nasstec.co.uk > > "Red Baron" wrote: > > > Nass, > > In Step 2, while trying to check for malware from the first listed site, > > the scanner would not download fully. It stopped at 8 of 11 files, 66% > > installed. Iget an "0X08482805" error message. > > Please advise. > > -- > > Red Baron > > > > > > "nass" wrote: > > > > > > > > > > > "Red Baron" wrote: > > > > > > > I started getting error messages on IE. When I went to the Event Viewer to > > > > check them out, I noticied thatunder "Event Viewer (Local)" there is now an > > > > "Internet Explorer" section although there are "no items to show in this > > > > view." > > > > However, when checking messages under the "Application" tab, there are > > > > Internet Explorer error messages with an event ID "1001." > > > > Anyway we can get these to show up under the "Internet Explorer" tab. > > > > I am using IE 7. > > > > Please advise. > > > > -- > > > > Red Baron > > > > > > The Explorer.exe process may unexpectedly quit when you try to search for a > > > file in Windows XP or in Windows Server 2003 > > > http://support.microsoft.com/kb/900004 > > > > > > Go through these cleaning steps to see or get a clear opinion on how > > > clean your machine is: > > > = Click Start >> Control Panel>>Network and Internet Connections >> Double > > > click Internet Options. > > > On the IE properties windows you will see these Tabs: > > > General | Security | Privacy | Content | Connections | Programs | > > > Advanced. > > > Under General Tab clear your History, Internet Files and Cookies. > > > Then click on Advanced tab and scroll down to under the Browsing Option: > > > [&] Browsing > > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > > > [ ] Disable script Debugging (internet Explorer) <= check this box > > > [ ] Disable Script Debugging (Other) <= check this box > > > > > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > > > Verified Add-Ons (You should Renable them later one-by-one and see the > > > culprit and update it or remove it. > > > > > > 2.... And also for malware from here: > > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > > > http://onecare.live.com/standard/en-gb/default.htm > > > > > > Run a scan from here on-line: > > > http://www.sophos.com > > > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx > > > http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym > > > Download Avast Cleaner from here: > > > http://www.avast.com/eng/avast-virus-cleaner.html > > > Lots of tools to download and disinfect your machine: > > > http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ > > > http://free.grisoft.com/doc/5390/lng/us/tpl/v5 > > > =How to perform a clean boot procedure to prevent background programs from > > > interfering with a game or a program that you currently use > > > http://support.microsoft.com/kb/331796 > > > Download the FileMon to see the Running Processes in realtime from here: > > > http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx > > > Or Process Explorer : > > > http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx > > > > > > 3... You may have a bad RAM try to test your RAM by running Memory test by > > > downloading this tool and unzip it and make a floppy or CD/DVD and run it on > > > Reboot. > > > http://oca.microsoft.com/en/windiag.asp. > > > You may need to reposition/reset the RAM sticks in their slots. > > > Open a Notepad, customize or minimize to the taskbar as you will need it > > > later for this step to copy the error message on it. > > > Open a run command and type in: > > > eventvwr.msc click [OK] you will get the Event viewer control Panel. > > > click on each of these: > > > Application > > > System > > > Security > > > Look in the right Pane/window for error message with red (X) or Yellow > > > exclamation mark /!\ , double click each one to get more info about the > > > causer. > > > On the Event error properties message you will see: > > > Up Arrow > > > Down arrow > > > Two pages > > > Click on the two pages to copy the error message then bring up the Notepad > > > you opened earlier and right click on the first line and select Paste from > > > the list, this will paste the error message on a Notepad. > > > Please don't duplicate the error message one of each kind will be sufficient. > > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > > > http://support.microsoft.com/kb/308427/en-us > > > HTH. > > > Let us know. > > > Regards, > > > nass > > > ---------- > > > http://www.nasstec.co.uk > > >
Guest nass Posted September 10, 2007 Posted September 10, 2007 RE: Event Viewer You can use this driver verifier command: verifier.exe click [OK] First try to eliminate hardware, by going to Device manager and check by expanding the Plus [+] to see all devices listed, if there is a malfunctioning device or conflicting device it will show in Device manager. Random "0x0000008E" Error Message on a Blue Screen in Windows XP http://support.microsoft.com/kb/827663 A "STOP: 0x0000008E" error message occurs when you change the hardware acceleration setting http://support.microsoft.com/kb/330187 Error message when you try to open files on an NTFS file system volume http://support.microsoft.com/kb/930916 STOP 0x0000008E error message on a blue screen and your computer does not enter hibernation or standby after you remove an IEEE 1394 storage device http://support.microsoft.com/kb/813818 Did you tried System Restore to an earlier date when things were working okay?. Did you have any updates installed recently or software/hardware?. If you do please state all in your next post. HTH. nass ------- http://www.nasstec.co.uk "Red Baron" wrote: > nass, > Still unable to download completely "onecare." Instead, ran Windows > Defender. Found no problems. Then ran Symantec both the Virus and Security. > No problems. > I had run the RAM test earlier today. > During the course of the afternoon, I got three BSODs. I have saved the > "MEMORY.DMP' files for, I think, at least two of the three events. > > Here is the paste for the Application Log event: > Event Type: Error > Event Source: Application Hang > Event Category: (101) > Event ID: 1002 > Date: 9/9/2007 > Time: 5:23:22 PM > User: N/A > Computer: DAVE > Description: > Hanging application iexplore.exe, version 7.0.6000.16512, hang module > hungapp, version 0.0.0.0, hang address 0x00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang > 0010: 20 20 69 65 78 70 6c 6f iexplo > 0018: 72 65 2e 65 78 65 20 37 re.exe 7 > 0020: 2e 30 2e 36 30 30 30 2e .0.6000. > 0028: 31 36 35 31 32 20 69 6e 16512 in > 0030: 20 68 75 6e 67 61 70 70 hungapp > 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 > 0040: 20 61 74 20 6f 66 66 73 at offs > 0048: 65 74 20 30 30 30 30 30 et 00000 > 0050: 30 30 30 000 > > Here is the paste for the System Log: > Event Type: Information > Event Source: Save Dump > Event Category: None > Event ID: 1001 > Date: 9/9/2007 > Time: 12:01:40 PM > User: N/A > Computer: DAVE > Description: > The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e > (0xc0000005, 0x805b0c35, 0xb4df13a0, 0x00000000). A dump was saved in: > C:\WINDOWS\MEMORY.DMP. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > There were no problems ilisted in the Security Log. > > One of the things I have been trying to find out is how to send a > "Memory.dmp" file ot MS OCA. > Hope this inof helps. I'm beginning to think that I may have a problem with > my motherboard. > Take care. > > -- > Red Baron > > > "nass" wrote: > > > > > > > Hi Baron, > > Try to download the offline scanner or try defender from here: > > http://www.microsoft.com/technet/security/guidance/disasterrecovery/malware/1a63e2cb-d22d-48e0-8f69-abf3054c5bbf.mspx > > Proceed with the reset of the cleaning instructions. > > HTH. > > Let us know. > > nass > > ----- > > http://www.nasstec.co.uk > > > > "Red Baron" wrote: > > > > > Nass, > > > In Step 2, while trying to check for malware from the first listed site, > > > the scanner would not download fully. It stopped at 8 of 11 files, 66% > > > installed. Iget an "0X08482805" error message. > > > Please advise. > > > -- > > > Red Baron > > > > > > > > > "nass" wrote: > > > > > > > > > > > > > > > "Red Baron" wrote: > > > > > > > > > I started getting error messages on IE. When I went to the Event Viewer to > > > > > check them out, I noticied thatunder "Event Viewer (Local)" there is now an > > > > > "Internet Explorer" section although there are "no items to show in this > > > > > view." > > > > > However, when checking messages under the "Application" tab, there are > > > > > Internet Explorer error messages with an event ID "1001." > > > > > Anyway we can get these to show up under the "Internet Explorer" tab. > > > > > I am using IE 7. > > > > > Please advise. > > > > > -- > > > > > Red Baron > > > > > > > > The Explorer.exe process may unexpectedly quit when you try to search for a > > > > file in Windows XP or in Windows Server 2003 > > > > http://support.microsoft.com/kb/900004 > > > > > > > > Go through these cleaning steps to see or get a clear opinion on how > > > > clean your machine is: > > > > = Click Start >> Control Panel>>Network and Internet Connections >> Double > > > > click Internet Options. > > > > On the IE properties windows you will see these Tabs: > > > > General | Security | Privacy | Content | Connections | Programs | > > > > Advanced. > > > > Under General Tab clear your History, Internet Files and Cookies. > > > > Then click on Advanced tab and scroll down to under the Browsing Option: > > > > [&] Browsing > > > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > > > > [ ] Disable script Debugging (internet Explorer) <= check this box > > > > [ ] Disable Script Debugging (Other) <= check this box > > > > > > > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > > > > Verified Add-Ons (You should Renable them later one-by-one and see the > > > > culprit and update it or remove it. > > > > > > > > 2.... And also for malware from here: > > > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > > > > http://onecare.live.com/standard/en-gb/default.htm > > > > > > > > Run a scan from here on-line: > > > > http://www.sophos.com > > > > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx > > > > http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym > > > > Download Avast Cleaner from here: > > > > http://www.avast.com/eng/avast-virus-cleaner.html > > > > Lots of tools to download and disinfect your machine: > > > > http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ > > > > http://free.grisoft.com/doc/5390/lng/us/tpl/v5 > > > > =How to perform a clean boot procedure to prevent background programs from > > > > interfering with a game or a program that you currently use > > > > http://support.microsoft.com/kb/331796 > > > > Download the FileMon to see the Running Processes in realtime from here: > > > > http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx > > > > Or Process Explorer : > > > > http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx > > > > > > > > 3... You may have a bad RAM try to test your RAM by running Memory test by > > > > downloading this tool and unzip it and make a floppy or CD/DVD and run it on > > > > Reboot. > > > > http://oca.microsoft.com/en/windiag.asp. > > > > You may need to reposition/reset the RAM sticks in their slots. > > > > Open a Notepad, customize or minimize to the taskbar as you will need it > > > > later for this step to copy the error message on it. > > > > Open a run command and type in: > > > > eventvwr.msc click [OK] you will get the Event viewer control Panel. > > > > click on each of these: > > > > Application > > > > System > > > > Security > > > > Look in the right Pane/window for error message with red (X) or Yellow > > > > exclamation mark /!\ , double click each one to get more info about the > > > > causer. > > > > On the Event error properties message you will see: > > > > Up Arrow > > > > Down arrow > > > > Two pages > > > > Click on the two pages to copy the error message then bring up the Notepad > > > > you opened earlier and right click on the first line and select Paste from > > > > the list, this will paste the error message on a Notepad. > > > > Please don't duplicate the error message one of each kind will be sufficient. > > > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > > > > http://support.microsoft.com/kb/308427/en-us > > > > HTH. > > > > Let us know. > > > > Regards, > > > > nass > > > > ---------- > > > > http://www.nasstec.co.uk > > > >
Guest Red Baron Posted September 10, 2007 Posted September 10, 2007 RE: Event Viewer nass, I reset the 'Acceleration' setting. I had it at 'full.' All of these problems started several months ago when I had to replace my motherboard. I previously had an AMD Atholon CPU that was several (like four) years old. When I upgraded, I went to an ECS motherboard using a dual Intel E6400. Installed 2 GB RAM and also a GeForce 7100 GS motherboard. I did update the BIOS. So as you can see, I really can't go back to a previous 'Restore' point. It is this series of events that led to my comment in my last post that I may have a bad motherboard. Unfortunately, without actually replacing the mother board, I don't know of any way to check the MB. I have saved the 'MEMORY.DMP' files from the last serises of BSODs. Sure wish I had a way to check those files. Any further thoughts? Take care. -- Red Baron "nass" wrote: > > You can use this driver verifier command: > verifier.exe click [OK] > First try to eliminate hardware, by going to Device manager and check by > expanding the Plus [+] to see all devices listed, if there is a > malfunctioning device or conflicting device it will show in Device manager. > > Random "0x0000008E" Error Message on a Blue Screen in Windows XP > http://support.microsoft.com/kb/827663 > > A "STOP: 0x0000008E" error message occurs when you change the hardware > acceleration setting > http://support.microsoft.com/kb/330187 > > Error message when you try to open files on an NTFS file system volume > http://support.microsoft.com/kb/930916 > STOP 0x0000008E error message on a blue screen and your computer does not > enter hibernation or standby after you remove an IEEE 1394 storage device > http://support.microsoft.com/kb/813818 > > Did you tried System Restore to an earlier date when things were working > okay?. > Did you have any updates installed recently or software/hardware?. > If you do please state all in your next post. > HTH. > nass > ------- > http://www.nasstec.co.uk > > "Red Baron" wrote: > > > nass, > > Still unable to download completely "onecare." Instead, ran Windows > > Defender. Found no problems. Then ran Symantec both the Virus and Security. > > No problems. > > I had run the RAM test earlier today. > > During the course of the afternoon, I got three BSODs. I have saved the > > "MEMORY.DMP' files for, I think, at least two of the three events. > > > > Here is the paste for the Application Log event: > > Event Type: Error > > Event Source: Application Hang > > Event Category: (101) > > Event ID: 1002 > > Date: 9/9/2007 > > Time: 5:23:22 PM > > User: N/A > > Computer: DAVE > > Description: > > Hanging application iexplore.exe, version 7.0.6000.16512, hang module > > hungapp, version 0.0.0.0, hang address 0x00000000. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 41 70 70 6c 69 63 61 74 Applicat > > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang > > 0010: 20 20 69 65 78 70 6c 6f iexplo > > 0018: 72 65 2e 65 78 65 20 37 re.exe 7 > > 0020: 2e 30 2e 36 30 30 30 2e .0.6000. > > 0028: 31 36 35 31 32 20 69 6e 16512 in > > 0030: 20 68 75 6e 67 61 70 70 hungapp > > 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 > > 0040: 20 61 74 20 6f 66 66 73 at offs > > 0048: 65 74 20 30 30 30 30 30 et 00000 > > 0050: 30 30 30 000 > > > > Here is the paste for the System Log: > > Event Type: Information > > Event Source: Save Dump > > Event Category: None > > Event ID: 1001 > > Date: 9/9/2007 > > Time: 12:01:40 PM > > User: N/A > > Computer: DAVE > > Description: > > The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e > > (0xc0000005, 0x805b0c35, 0xb4df13a0, 0x00000000). A dump was saved in: > > C:\WINDOWS\MEMORY.DMP. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > > > There were no problems ilisted in the Security Log. > > > > One of the things I have been trying to find out is how to send a > > "Memory.dmp" file ot MS OCA. > > Hope this inof helps. I'm beginning to think that I may have a problem with > > my motherboard. > > Take care. > > > > -- > > Red Baron > > > > > > "nass" wrote: > > > > > > > > > > > Hi Baron, > > > Try to download the offline scanner or try defender from here: > > > http://www.microsoft.com/technet/security/guidance/disasterrecovery/malware/1a63e2cb-d22d-48e0-8f69-abf3054c5bbf.mspx > > > Proceed with the reset of the cleaning instructions. > > > HTH. > > > Let us know. > > > nass > > > ----- > > > http://www.nasstec.co.uk > > > > > > "Red Baron" wrote: > > > > > > > Nass, > > > > In Step 2, while trying to check for malware from the first listed site, > > > > the scanner would not download fully. It stopped at 8 of 11 files, 66% > > > > installed. Iget an "0X08482805" error message. > > > > Please advise. > > > > -- > > > > Red Baron > > > > > > > > > > > > "nass" wrote: > > > > > > > > > > > > > > > > > > > "Red Baron" wrote: > > > > > > > > > > > I started getting error messages on IE. When I went to the Event Viewer to > > > > > > check them out, I noticied thatunder "Event Viewer (Local)" there is now an > > > > > > "Internet Explorer" section although there are "no items to show in this > > > > > > view." > > > > > > However, when checking messages under the "Application" tab, there are > > > > > > Internet Explorer error messages with an event ID "1001." > > > > > > Anyway we can get these to show up under the "Internet Explorer" tab. > > > > > > I am using IE 7. > > > > > > Please advise. > > > > > > -- > > > > > > Red Baron > > > > > > > > > > The Explorer.exe process may unexpectedly quit when you try to search for a > > > > > file in Windows XP or in Windows Server 2003 > > > > > http://support.microsoft.com/kb/900004 > > > > > > > > > > Go through these cleaning steps to see or get a clear opinion on how > > > > > clean your machine is: > > > > > = Click Start >> Control Panel>>Network and Internet Connections >> Double > > > > > click Internet Options. > > > > > On the IE properties windows you will see these Tabs: > > > > > General | Security | Privacy | Content | Connections | Programs | > > > > > Advanced. > > > > > Under General Tab clear your History, Internet Files and Cookies. > > > > > Then click on Advanced tab and scroll down to under the Browsing Option: > > > > > [&] Browsing > > > > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > > > > > [ ] Disable script Debugging (internet Explorer) <= check this box > > > > > [ ] Disable Script Debugging (Other) <= check this box > > > > > > > > > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > > > > > Verified Add-Ons (You should Renable them later one-by-one and see the > > > > > culprit and update it or remove it. > > > > > > > > > > 2.... And also for malware from here: > > > > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > > > > > http://onecare.live.com/standard/en-gb/default.htm > > > > > > > > > > Run a scan from here on-line: > > > > > http://www.sophos.com > > > > > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx > > > > > http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym > > > > > Download Avast Cleaner from here: > > > > > http://www.avast.com/eng/avast-virus-cleaner.html > > > > > Lots of tools to download and disinfect your machine: > > > > > http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ > > > > > http://free.grisoft.com/doc/5390/lng/us/tpl/v5 > > > > > =How to perform a clean boot procedure to prevent background programs from > > > > > interfering with a game or a program that you currently use > > > > > http://support.microsoft.com/kb/331796 > > > > > Download the FileMon to see the Running Processes in realtime from here: > > > > > http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx > > > > > Or Process Explorer : > > > > > http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx > > > > > > > > > > 3... You may have a bad RAM try to test your RAM by running Memory test by > > > > > downloading this tool and unzip it and make a floppy or CD/DVD and run it on > > > > > Reboot. > > > > > http://oca.microsoft.com/en/windiag.asp. > > > > > You may need to reposition/reset the RAM sticks in their slots. > > > > > Open a Notepad, customize or minimize to the taskbar as you will need it > > > > > later for this step to copy the error message on it. > > > > > Open a run command and type in: > > > > > eventvwr.msc click [OK] you will get the Event viewer control Panel. > > > > > click on each of these: > > > > > Application > > > > > System > > > > > Security > > > > > Look in the right Pane/window for error message with red (X) or Yellow > > > > > exclamation mark /!\ , double click each one to get more info about the > > > > > causer. > > > > > On the Event error properties message you will see: > > > > > Up Arrow > > > > > Down arrow > > > > > Two pages > > > > > Click on the two pages to copy the error message then bring up the Notepad > > > > > you opened earlier and right click on the first line and select Paste from > > > > > the list, this will paste the error message on a Notepad. > > > > > Please don't duplicate the error message one of each kind will be sufficient. > > > > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > > > > > http://support.microsoft.com/kb/308427/en-us > > > > > HTH. > > > > > Let us know. > > > > > Regards, > > > > > nass > > > > > ---------- > > > > > http://www.nasstec.co.uk > > > > >
Guest nass Posted September 10, 2007 Posted September 10, 2007 RE: Event Viewer Hi Red, When you replaced the Old Mobo with new one, did you installed the Software came with the new Mobo?. If you did n't you can go to the Motherboard manufacturer website and download the drivers for your Mobo specs, or I would say the Mobo not compatible with the rest of Hardware. Did you install the New Mobo on an OEM or Full retail version of windows!. Another to try: A Repair/install to the operating system would cure this. HTH. nass "Red Baron" wrote: > nass, > I reset the 'Acceleration' setting. I had it at 'full.' > All of these problems started several months ago when I had to replace my > motherboard. I previously had an AMD Atholon CPU that was several (like four) > years old. When I upgraded, I went to an ECS motherboard using a dual Intel > E6400. Installed 2 GB RAM and also a GeForce 7100 GS motherboard. I did > update the BIOS. > So as you can see, I really can't go back to a previous 'Restore' point. > It is this series of events that led to my comment in my last post that I may > have a bad motherboard. Unfortunately, without actually replacing the mother > board, I don't know of any way to check the MB. > I have saved the 'MEMORY.DMP' files from the last serises of BSODs. Sure > wish I had a way to check those files. > Any further thoughts? > Take care. > -- > Red Baron > > > "nass" wrote: > > > > > You can use this driver verifier command: > > verifier.exe click [OK] > > First try to eliminate hardware, by going to Device manager and check by > > expanding the Plus [+] to see all devices listed, if there is a > > malfunctioning device or conflicting device it will show in Device manager. > > > > Random "0x0000008E" Error Message on a Blue Screen in Windows XP > > http://support.microsoft.com/kb/827663 > > > > A "STOP: 0x0000008E" error message occurs when you change the hardware > > acceleration setting > > http://support.microsoft.com/kb/330187 > > > > Error message when you try to open files on an NTFS file system volume > > http://support.microsoft.com/kb/930916 > > STOP 0x0000008E error message on a blue screen and your computer does not > > enter hibernation or standby after you remove an IEEE 1394 storage device > > http://support.microsoft.com/kb/813818 > > > > Did you tried System Restore to an earlier date when things were working > > okay?. > > Did you have any updates installed recently or software/hardware?. > > If you do please state all in your next post. > > HTH. > > nass
Guest Red Baron Posted September 10, 2007 Posted September 10, 2007 RE: Event Viewer nass, When I replaced the MB, I loaded all the drivers that came with it on the CD. Now I did not replace the old hard drives. The operating system was on the old hard drives and I remember the first time I applied power, it booted right up. That version of Windows XP was an OEM version with SP1. I don't remember if I did a reinstallation of Windows when I installed the new MB but I do remember having to re-register Windows. Think the person I talked to was in India. But it was about this time that I started getting BSODs and that's what triggered me checking for an updated version of the BIOS which I installed. But the problems have persisted. When I installed the MB, I did an installation of the drivers that came with the MB. About the same time, I started getting Explorer error messages. At that time I was running IE 6. I subsequently loaded IE 7 hoping that would cure some of the explorer problems. It didn't. One of the files that keeps popping up on the explorer error messages is "flash9d.ocx" which is a Macromedia file. What I find ironic is I have the same setup on my HP 5170 laptop and I don't get these explorer error messages. Any further thoughts? Thanks for hanging in there on this issue. -- Red Baron "nass" wrote: > > Hi Red, > When you replaced the Old Mobo with new one, did you installed the Software > came with the new Mobo?. > If you did n't you can go to the Motherboard manufacturer website and > download the drivers for your Mobo specs, or I would say the Mobo not > compatible with the rest of Hardware. > Did you install the New Mobo on an OEM or Full retail version of windows!. > > Another to try: > A Repair/install to the operating system would cure this. > HTH. > nass > > > "Red Baron" wrote: > > > nass, > > I reset the 'Acceleration' setting. I had it at 'full.' > > All of these problems started several months ago when I had to replace my > > motherboard. I previously had an AMD Atholon CPU that was several (like four) > > years old. When I upgraded, I went to an ECS motherboard using a dual Intel > > E6400. Installed 2 GB RAM and also a GeForce 7100 GS motherboard. I did > > update the BIOS. > > So as you can see, I really can't go back to a previous 'Restore' point. > > It is this series of events that led to my comment in my last post that I may > > have a bad motherboard. Unfortunately, without actually replacing the mother > > board, I don't know of any way to check the MB. > > I have saved the 'MEMORY.DMP' files from the last serises of BSODs. Sure > > wish I had a way to check those files. > > Any further thoughts? > > Take care. > > -- > > Red Baron > > > > > > "nass" wrote: > > > > > > > > You can use this driver verifier command: > > > verifier.exe click [OK] > > > First try to eliminate hardware, by going to Device manager and check by > > > expanding the Plus [+] to see all devices listed, if there is a > > > malfunctioning device or conflicting device it will show in Device manager. > > > > > > Random "0x0000008E" Error Message on a Blue Screen in Windows XP > > > http://support.microsoft.com/kb/827663 > > > > > > A "STOP: 0x0000008E" error message occurs when you change the hardware > > > acceleration setting > > > http://support.microsoft.com/kb/330187 > > > > > > Error message when you try to open files on an NTFS file system volume > > > http://support.microsoft.com/kb/930916 > > > STOP 0x0000008E error message on a blue screen and your computer does not > > > enter hibernation or standby after you remove an IEEE 1394 storage device > > > http://support.microsoft.com/kb/813818 > > > > > > Did you tried System Restore to an earlier date when things were working > > > okay?. > > > Did you have any updates installed recently or software/hardware?. > > > If you do please state all in your next post. > > > HTH. > > > nass >
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