help strange crash

[smokey]

hi guys hope someone can help basically i turned comp on it did check disk and delted some files called $0 file 25 then the internet browser stopped working any way next day i turned her on and had blue screen of death before i even got to log in so reset and it did check disk again then deleted same files. now i cant see any website through any broswer and also my zonealarm has been deleted (not by me) along with some games? can someone please help me !

thanks

p.s im using another computer to write this

[Dalo Harkin]

The OS seems to be corrupt - you really need to reinstall the OS

or some of the sectors on the disk are knackered - back up your data ASAP

[Guest Wolfeymole]

Hello Smokey

 

Welcome to Extreme Tech Support - Free PC Help

 

What make and model is your pc and what operating system are you running?

[smokey]

wow thanks for the quick reply guys im running xp pro and the system is a custom one parts are

cpu- Athlon 64 X2 AM2 6000+

mb- dfi nf5 mg/sli

gfx- bfg 8800gts 320

ram-corsair 2 gb 4-4-4-12

sound card-sound blaster audigy 2 platinum i think

[Guest Wolfeymole]

We need to know the make and model Smokey, eg; Dell, Compaq etc as you may have a recovery partition on the hard drive.

[smokey]

um not quite sure what you mean? the computer doesnt have a brand at all as it was built from scratch?

[Guest Wolfeymole]

Ok no worries.

 

Do you have the XP full disk?

 

If so read this.

 

How to Perform a Windows XP Repair Install

[Dalo Harkin]

ok - can you back the files up that you need to disk before we do any more as there is a high chance the OS or the disk is dying/corrupt

[Guest Wolfeymole]

The repair install that I mentioned previously will repair windows system files only and leave your personal stuff intact.

[Seth]

I'm not convinced that a repair install is the way to go just yet. I do however agree that you should back up your files as those types of chkdsk errors highly indicate a failing hard drive.

 

In the meantime download the mozilla firefox browser onto a USB stick or whatever, and install it on the sick machine. It should get you online so that you can download IE7. If IE7 gives you an error upon installation, then remove it from add/remove programs (make sure "show updates" is checked) then attempt to install it again.

[smokey]

hi guys thanx for all your advice so far seriously appreachated (or however you spell it) im currently backing up everything i can right now. also do you really think the hdd could be failing as it is only two months old at most?

[Tony D]

I would also offer the use of Safe Mode with Networking.

[smokey]

hi safe mode? also installed firefox and does the same thing as ie :confused:

[Tony D]

Reboot your computer in Safe Mode with Networking.

 

* If the computer is running, shut down Windows, and then turn off the power.

* Wait 30 seconds, and then turn the computer on.

* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again. If F8 doesn't work try F5.

* Ensure that the Safe Mode with Networking option is selected.

* Press Enter. The computer then begins to start in Safe mode.

* Log on with an account that has administrator priviledges, usually your own account (NOT the account named Administrator).