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problem booting screen , black screen while starting no cursor . multiple times shutting laptop on and off.

Guest snazeem137

By Guest snazeem137
in Microsoft Products Support & Discussions

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Guest snazeem137

Guest snazeem137

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i am facing problem with my laptop while booting it , when i press the power button; the laptop starts ; but, there is black screen; no start up screen and no cursor , i have to press force shut multiple times and press on ; then the screen appears of starting up . Why is it happening ; it didnt happen with me before ; recently there was an update in quality update . Is it because of it ? Please suggest what is the cause of the problem and what is the remedy .

 

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