Guest Mikel Posted September 10, 2007 Posted September 10, 2007 Really hoping someone has a solution... I am running Windows XP Professional SP2. I am the only user of my computer and my account was set up with administrator rights. I had a trojan which is now cleared. But the virus changed something in my registry so that I am now locked out of any administrator functions - both in my user account AND under the default Administrator account, even in safe mode. I cannot access my control panel through the start menu or through start -Run: control.exe, cannot right click on my computer to get properties, cannot create new user accounts, etc. I always get a message that the operation has been canceled due to restrictions on this computer. I already tried a system restore but that did not bring back my control panel or administrative rights. Any assistance would be sincerely apprectiated. mikeljeremy
Guest neutrino Posted September 10, 2007 Posted September 10, 2007 Re: Control panel issue On Sep 10, 12:16 pm, Mikel <Mi...@discussions.microsoft.com> wrote: > Really hoping someone has a solution... > I am running Windows XP Professional SP2. I am the only user of my computer > and my account was set up with administrator rights. I had a trojan which is > now cleared. But the virus changed something in my registry so that I am now > locked out of any administrator functions - both in my user account AND under > the default Administrator account, even in safe mode. > > I cannot access my control panel through the start menu or through start > -Run: control.exe, cannot right click on my computer to get properties, > cannot create new user accounts, etc. I always get a message that the > operation has been canceled due to restrictions on this computer. > > I already tried a system restore but that did not bring back my control > panel or administrative rights. > Any assistance would be sincerely apprectiated. > mikeljeremy Yep, - Was going to suggest a restore point, have you any registry clean programs - one that just might have taken a backup at some stage(as they often do), that you could restore from? apart from that.... running short on ideas! unless you kow what that Bug was, and could look up what it does - if so - could be the registry changes have been documented somewhere.
Guest Frank Saunders, MS-MVP OE/WM Posted September 10, 2007 Posted September 10, 2007 Re: Control panel issue "Mikel" <Mikel@discussions.microsoft.com> wrote in message news:3CAF697D-4EC2-41DB-A5FD-D2E060603F5E@microsoft.com... > Really hoping someone has a solution... > I am running Windows XP Professional SP2. I am the only user of my > computer > and my account was set up with administrator rights. I had a trojan which > is > now cleared. But the virus changed something in my registry so that I am > now > locked out of any administrator functions - both in my user account AND > under > the default Administrator account, even in safe mode. > > I cannot access my control panel through the start menu or through start > -Run: control.exe, cannot right click on my computer to get properties, > cannot create new user accounts, etc. I always get a message that the > operation has been canceled due to restrictions on this computer. > > I already tried a system restore but that did not bring back my control > panel or administrative rights. > Any assistance would be sincerely apprectiated. > mikeljeremy Do a thorough check for malware, following all of the steps at one of these Web pages. Help with malware: All MS-MVP Sites. http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://www.elephantboycomputers.com/page2.html#Removing_Malware http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/darnit.html http://www.mvps.org/sramesh2k/Malware_Defence.htm Unexplained computer behavior may be caused by deceptive software. http://support.microsoft.com/kb/827315 So How Did I Get Infected Anyway? For quite a few people it's by installing Messenger Plus, whose ads for malware don't identify the malware as such and try to convince you that you owe it to the author. See also: http://www.wilderssecurity.com/showthread.php?t=27971 Don't ever do a "default" install of anything. Always choose Custom and see what else is being carried along. Don't install any extras you're not sure of. -- Frank Saunders, MS-MVP OE/WM Do not send mail.
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