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Keyboard and mouse are not working in login windows screen only works in bios and safe mode how do I resolve this

Guest Josey moe

By Guest Josey moe
in Microsoft Products Support & Discussions

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Guest Josey moe

Guest Josey moe

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My keyboard and mouse are not working and I HAVE TRIED EVERYTHING!! and look for other solutions as well. I unplugged my keyboard and mouse tried all my ports the problem still there all i tired other keyboards and mouses that doesn't work I tried my keyboard on another device and they work. I even unplugged keyboard and mouse and shut down my pc and waited for like 5mins then powered it up and plugged my mouse and keyboard back in still didn't work NOTE: I tried plugging up my phone and other devices MY PORTS ARE NOT DAMAGE THEY ARE WORKING. My keyboard and mouse are recognized but won't w

 

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