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Laptop crashing with black screen and blue screening.

Guest Benny_639

By Guest Benny_639
in Microsoft Products Support & Discussions

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Guest Benny_639

Guest Benny_639

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My laptop out of nowhere has started to randomly freeze to a black screen then going back to normal along with randomly bluescreening, especially when I restart my device. I haven't found a good fix yet for this and I am unsure of what to do. I did see something about drivers but I am confused on which and what ones to install/update as I am not that smart with this stuff.Along with this, Roblox itself will crash. With opening/launching the game it is stuck on a white screen which won't fix unless I restart my laptop, which will Bluescreen.My laptop model is an Acer Nitro 5 Gaming Laptop.

 

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