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c: /windows/system32/logfiles/srt/srttrail.txt. And blue screen error from 2 month


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Guest diksha bisen
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Hello everyone, i have a little problem hereFrom july 2024 (last 2 month) I dont know what happened to my laptop sometime it shuts down while its running, sometimes blue screen error occurs .Within 2 months,I took my laptop to Hp service center (local one in my area) 3-4 times .They says there is some issue with windows and then they format my laptop , every time they follows the same procedure and after 2-3 days the same issue occur . But, At for first 2-3 days the error occur and then after a hour it starts , then for some days it shuts down while running and blue screen

 

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