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Access denied to encrypted files after reinstalling XP Pro


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Posted

Hi,

 

I need help. I could not access to my D drive (encrypted data) after

reinstalling XP Pro (in C drive). I did not touched D drive at all. I went

thru some of the posts here and tried the various method suggested i.e.

taking ownership, permission - but to no avail. Kept getting "access denied".

Now I'm sitting here helplessly, staring at all my files trying to figure out

how not to lose them. Can someone help me pls?

 

Thanks,

 

Kiko.

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Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

kiko wrote:

> Hi,

>

> I need help. I could not access to my D drive (encrypted data) after

> reinstalling XP Pro (in C drive). I did not touched D drive at all. I went

> thru some of the posts here and tried the various method suggested i.e.

> taking ownership, permission - but to no avail. Kept getting "access denied".

> Now I'm sitting here helplessly, staring at all my files trying to figure out

> how not to lose them. Can someone help me pls?

 

If you really, really encrypted the data using EFS and neglected to back

up your keys, the data is lost. You might contact Elcomsoft to see if

their program can help but I'm not optimistic about it.

 

http://tinyurl.com/6l6xx - MS information about EFS (Encryption)

http://www.elcomsoft.com/aefsdr.html - Encrypted files retrieval application

 

http://www3.telus.net/dandemar/encrypt.htm - encryption info

http://www.beginningtoseethelight.org/efsrecovery/ - more encryption info

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

Guest Patrick Keenan
Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

"kiko" <kiko@discussions.microsoft.com> wrote in message

news:188D716E-D4DF-48AE-9B6E-523FD5598C74@microsoft.com...

> Hi,

>

> I need help. I could not access to my D drive (encrypted data) after

> reinstalling XP Pro (in C drive). I did not touched D drive at all. I went

> thru some of the posts here and tried the various method suggested i.e.

> taking ownership, permission - but to no avail. Kept getting "access

> denied".

> Now I'm sitting here helplessly, staring at all my files trying to figure

> out

> how not to lose them. Can someone help me pls?

>

> Thanks,

>

> Kiko.

 

The encryption scheme in XP is tied to your account credentials, not to the

data or XP permissions. These credentials are more than the username and

password.

 

The last step of encryption, unfortunately neglected by many, is backing up

the account credentials.

 

Following a reinstall, or any of the events that damage or alter the account

credentials (such as changing the password from outside the account), the

credentials are simply re-imported, and then you can take ownership of the

files and decrypt them.

 

If you did not perform this last step, or cannot find the backup floppies,

or they have failed, there is no happy ending here. The data can be

considered permanently inaccessible.

 

Microsoft did a really good job at making strong encryption easily

accessible, but didn't do quite as good a job at making clear what the

implications of all the steps are.

 

-pk

Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

I was able to decrypt the folder. Is this a good thing? Also if I have the

key how do I use it?

 

"Patrick Keenan" wrote:

> "kiko" <kiko@discussions.microsoft.com> wrote in message

> news:188D716E-D4DF-48AE-9B6E-523FD5598C74@microsoft.com...

> > Hi,

> >

> > I need help. I could not access to my D drive (encrypted data) after

> > reinstalling XP Pro (in C drive). I did not touched D drive at all. I went

> > thru some of the posts here and tried the various method suggested i.e.

> > taking ownership, permission - but to no avail. Kept getting "access

> > denied".

> > Now I'm sitting here helplessly, staring at all my files trying to figure

> > out

> > how not to lose them. Can someone help me pls?

> >

> > Thanks,

> >

> > Kiko.

>

> The encryption scheme in XP is tied to your account credentials, not to the

> data or XP permissions. These credentials are more than the username and

> password.

>

> The last step of encryption, unfortunately neglected by many, is backing up

> the account credentials.

>

> Following a reinstall, or any of the events that damage or alter the account

> credentials (such as changing the password from outside the account), the

> credentials are simply re-imported, and then you can take ownership of the

> files and decrypt them.

>

> If you did not perform this last step, or cannot find the backup floppies,

> or they have failed, there is no happy ending here. The data can be

> considered permanently inaccessible.

>

> Microsoft did a really good job at making strong encryption easily

> accessible, but didn't do quite as good a job at making clear what the

> implications of all the steps are.

>

> -pk

>

>

>

Guest Patrick Keenan
Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

"kiko" <kiko@discussions.microsoft.com> wrote in message

news:76A26F7A-FBFC-4717-93FD-2B9035777464@microsoft.com...

>I was able to decrypt the folder.

 

I'll note that gaining access through taking ownership is not the same as

decryption. You may have set the files to private, which is *not at all*

the same as encrypting them.

> Is this a good thing?

 

If you needed the data, decrypting it or gaining access is definitely a good

thing. You're done.

 

Be sure that you do have tested backups of the account credentials if you

are using encryption. You may also wish to make safety copies of backups

without encryption, stored in a very secure location (for example a bank

safety deposit box).

 

A copy of the exported credentials should also be stored in a secure offsite

location. If they were exported to floppy, you might want to use one of

the floppy imaging programs available and burn that image to CD, to guard

against the degradation of floppies.

> Also if I have the

> key how do I use it?

 

The key is the exported account credentials, which you have obviously now

imported if you had actually invoked encryption; this means you know how to

use it.

 

It sounds like you may have set them to private rather than actually

encrypting them with EFS.

 

Again, setting the files to private *does not encrypt them*. The contents

of the files are available to anyone with a smattering of knowledge and

access to your PC for half an hour.

 

If you do really need the encryption, and there are indeed circumstances

where it is highly appropriate, be sure that you fully understand how the

encryption utilities work and how you can be sure that you can recover the

files should the system be damaged in any way.

 

"Best practices for the Encrypting File System"

 

http://support.microsoft.com/kb/223316/EN-US/

 

 

 

HTH

-pk

 

>

> "Patrick Keenan" wrote:

>

>> "kiko" <kiko@discussions.microsoft.com> wrote in message

>> news:188D716E-D4DF-48AE-9B6E-523FD5598C74@microsoft.com...

>> > Hi,

>> >

>> > I need help. I could not access to my D drive (encrypted data) after

>> > reinstalling XP Pro (in C drive). I did not touched D drive at all. I

>> > went

>> > thru some of the posts here and tried the various method suggested i.e.

>> > taking ownership, permission - but to no avail. Kept getting "access

>> > denied".

>> > Now I'm sitting here helplessly, staring at all my files trying to

>> > figure

>> > out

>> > how not to lose them. Can someone help me pls?

>> >

>> > Thanks,

>> >

>> > Kiko.

>>

>> The encryption scheme in XP is tied to your account credentials, not to

>> the

>> data or XP permissions. These credentials are more than the username and

>> password.

>>

>> The last step of encryption, unfortunately neglected by many, is backing

>> up

>> the account credentials.

>>

>> Following a reinstall, or any of the events that damage or alter the

>> account

>> credentials (such as changing the password from outside the account), the

>> credentials are simply re-imported, and then you can take ownership of

>> the

>> files and decrypt them.

>>

>> If you did not perform this last step, or cannot find the backup

>> floppies,

>> or they have failed, there is no happy ending here. The data can be

>> considered permanently inaccessible.

>>

>> Microsoft did a really good job at making strong encryption easily

>> accessible, but didn't do quite as good a job at making clear what the

>> implications of all the steps are.

>>

>> -pk

>>

>>

>>

Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

> The key is the exported account credentials, which you have obviously now

> imported if you had actually invoked encryption; this means you know how to

> use it.

 

I was able to decrypt the folder but not the files in it. :-(

How do I use the key?

 

Which media is a better back up? USB thumb drive or CD?

 

If those data are really gone, I guess I will have to reinstall again. They

are taking too much space (50GB). What should I take note of if I want to

encrypt my data?

 

Thanks again for your help. =)

> Be sure that you do have tested backups of the account credentials if you

> are using encryption. You may also wish to make safety copies of backups

> without encryption, stored in a very secure location (for example a bank

> safety deposit box).

>

> A copy of the exported credentials should also be stored in a secure offsite

> location. If they were exported to floppy, you might want to use one of

> the floppy imaging programs available and burn that image to CD, to guard

> against the degradation of floppies.

> If you do really need the encryption, and there are indeed circumstances

> where it is highly appropriate, be sure that you fully understand how the

> encryption utilities work and how you can be sure that you can recover the

> files should the system be damaged in any way.

Guest Patrick Keenan
Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

"kiko" <kiko@discussions.microsoft.com> wrote in message

news:411535A6-8DFD-4205-863E-8FF5F7317DE8@microsoft.com...

>> The key is the exported account credentials, which you have obviously

>> now

>> imported if you had actually invoked encryption; this means you know how

>> to

>> use it.

>

> I was able to decrypt the folder but not the files in it. :-(

> How do I use the key?

 

You have to first have the key - which is the exported credentials (or

"certificates"). You can't get these after a reinstall; they died with the

original account. If you don't have it now, you can't get it back.

 

To import the certificates, go to start, run, type "certmgr.msc ". Go to

Action, All Tasks, Import.

 

Then you should be able to access the encrypted files.

> Which media is a better back up? USB thumb drive or CD?

 

USB drives are known to fail suddenly (I have half a dozen failed ones in my

desk drawer). So, while they are very useful, they are for data transport

and not for storage of critical data.

 

Use CDs and DVDs for longer-term storage. Make more than one copy and don't

keep them all in the same place.

 

Many people use a set of five DVDs, marked with days of the week, and swap

them daily for daily backups.

 

Regularly make an extra copy and store them offsite. This is important to

account for recovery from things like fires.

> If those data are really gone, I guess I will have to reinstall again.

 

Reinstalling will not change this in any way.

 

> They

> are taking too much space (50GB). What should I take note of if I want to

> encrypt my data?

 

You must be sure that you fully understand and take all the steps so that

the data is both protected and recoverable. And *test* the backups on

another system or account to be sure that you can in fact regain access to

the encrypted data before relying on them, and until you are satisfied that

the data is recoverable, keep an unencrypted copy.

 

Again, to test, use an account or system that can't decrypt the data.

Import the certificates and verify that you can then decrypt the data.

 

Be sure to store a tested copy of the certificates at another secure site.

 

HTH

-pk

 

>

> Thanks again for your help. =)

>

>> Be sure that you do have tested backups of the account credentials if you

>> are using encryption. You may also wish to make safety copies of

>> backups

>> without encryption, stored in a very secure location (for example a bank

>> safety deposit box).

>>

>> A copy of the exported credentials should also be stored in a secure

>> offsite

>> location. If they were exported to floppy, you might want to use one of

>> the floppy imaging programs available and burn that image to CD, to guard

>> against the degradation of floppies.

>

>> If you do really need the encryption, and there are indeed circumstances

>> where it is highly appropriate, be sure that you fully understand how the

>> encryption utilities work and how you can be sure that you can recover

>> the

>> files should the system be damaged in any way.

Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

> The last step of encryption, unfortunately neglected by many, is backing up

> the account credentials.

>

> Following a reinstall, or any of the events that damage or alter the account

> credentials (such as changing the password from outside the account), the

> credentials are simply re-imported, and then you can take ownership of the

> files and decrypt them.

 

May I know how exactly do I do that?

Guest John Wunderlich
Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

=?Utf-8?B?a2lrbw==?= <kiko@discussions.microsoft.com> wrote in

news:1ED7A63E-0DCF-4805-A2AE-09FFEDE73080@microsoft.com:

>> The last step of encryption, unfortunately neglected by many, is

>> backing up the account credentials.

>>

>> Following a reinstall, or any of the events that damage or alter

>> the account credentials (such as changing the password from

>> outside the account), the credentials are simply re-imported, and

>> then you can take ownership of the files and decrypt them.

>

> May I know how exactly do I do that?

>

 

It's documented here, near the bottom:

 

"Best practices for the Encrypting File System"

<http://support.microsoft.com/kb/223316/en-us>

 

Importing is just the opposite of exporting.

 

HTH,

John

Posted

Re: Access denied to encrypted files after reinstalling XP Pro

 

Thanks a lot, John.


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