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hard drive failure, product key sticker damaged

Guest Paul Wright6

By Guest Paul Wright6
in Microsoft Products Support & Discussions

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Guest Paul Wright6

Guest Paul Wright6

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I purchased a refurb Dell Latitude E5530 laptop with Windows 10 installed; the product key for Windows 10 is on the bottom of the laptop case, but not fully readable. The sticker for the old product key for Windows 7 is in the battery compartment. The hard drive has failed and I am now trying to activate Windows 10 on a new SDD installed in an identical version of the laptop (which previously had Ubuntu installed).The shop that transferred what was possible to the "new" laptop installed a Window 10 copy that needs to be activated. I am unable to activate because the digital license is on t

 

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