Why my fortnite crashing on the battle royal

[Guest YahyaRchi]

I keep crash on fortnite since chapter 5 realesed i can play reload and some creative maps but when i join the waiting zone it crash .I asked epic games support and they said this : Hello, Thank you for the files provided. We have carefully checked them all and can confirm that the crashes you're encountering are not directly linked to Fortnite but rather the computer. No further troubleshooting steps related to Fortnite are necessary at this point, we kindly ask you to check with Microsoft or a PC technician to solve the issue you're encoutering. We apologize for the inconveni

 

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