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Event ID:41 Stop error bugcheck occurs when laptop is left on & unattended for a while

Guest Sophie SEAH

By Guest Sophie SEAH
in Microsoft Products Support & Discussions

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Guest Sophie SEAH

Guest Sophie SEAH

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If I leave my laptop (ROG Strix G513QM) unattended for a while the screen will go black (but the keyboard lights will remain on & I can still hear the fan going) and I'm unable to turn it on unless I hold down the power button to fully shut it down and then turn it on again. Event viewer shows ID:41 with the bugcheck error. I have also noticed some problems with apps crashing while I'm using them at the same time this error started occurring, but the blackscreen never occurs when in use - only when it's left on for a while (e.g 30 mins). I believe this is when it is in sleep mode. I have

 

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