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My laptop battery is not charging after the recent Windows update.

Guest Bui Quang Hung 20216837

By Guest Bui Quang Hung 20216837
in Microsoft Products Support & Discussions

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Guest Bui Quang Hung 20216837

Guest Bui Quang Hung 20216837

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After installing the latest Windows update (KB5041587), my laptop no longer charges when plugged in. The battery level remains at 0%, and the charging icon is displayed, but the battery does not gain any charge. I have already tried basic troubleshooting steps like restarting the laptop, checking the power settings, and reinstalling the battery driver, but the issue persists. This problem only started after the update, and it severely affects the usability of my laptop. Can anyone provide me a solution please?

 

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