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Option to keep personal files and apps is still greyed out

Guest /u/giibeto

By Guest /u/giibeto
in Microsoft Products Support & Discussions

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Guest /u/giibeto

Guest /u/giibeto

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Hi all sorry if this is a simple fix. I have downloaded window 2019 server to learn active directory for a job but I can’t keep personal files when installing and I don’t want to wipe my whole laptop to use it I have looked around and I have made it match the eng us version of my device but it’s still grayed out. Any help with this would be greatly appreciated

 

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