Cannot access CD drive

[Guest netwod]

Have fitted a brand new DVDRAM drive to customer's Dell Dimension 3000

machine and while XP recognised the new hardware and installed it,

neither audio CDs or data CDs are recognised by the computer.

 

Old drive was considered suspect because (a) it behaved just like the

new one, (b) it would often open by itself at machine power on, and

© would often not close at all when the drive button was pressed,

and sometimes would start to close (pulling the drawer in perhaps 1/3

way) before pushing it out again. No other devices on the IDE cable,

and old drive was set to Cable Select. New drive responds correctly to

the open / close

 

Have downloaded and installed new LGE firmware for the drive, but

cannot find newer drivers for it. Device Manager correctly shows the

model of the LGE DVDRam drive. Have tried the new drive with both

Cable Select and Master settings.

 

Have not yet tried a new IDE cable.

 

Any other suggestions from anyone here? Could the IDE controller be

flaky?

 

Jerome

[Guest Elmo]

Re: Cannot access CD drive

 

netwod wrote:

> Have fitted a brand new DVDRAM drive to customer's Dell Dimension 3000

> machine and while XP recognized the new hardware and installed it,

> neither audio CDs or data CDs are recognized by the computer.

>

> Old drive was considered suspect because (a) it behaved just like the

> new one, (b) it would often open by itself at machine power on, and

> © would often not close at all when the drive button was pressed,

> and sometimes would start to close (pulling the drawer in perhaps 1/3

> way) before pushing it out again. No other devices on the IDE cable,

> and old drive was set to Cable Select. New drive responds correctly to

> the open / close

>

> Have downloaded and installed new LGE firmware for the drive, but

> cannot find newer drivers for it. Device Manager correctly shows the

> model of the LGE DVDRam drive. Have tried the new drive with both

> Cable Select and Master settings.

>

> Have not yet tried a new IDE cable.

>

> Any other suggestions from anyone here? Could the IDE controller be

> flaky?

>

> Jerome

 

One of these might help:

 

CD repair for XP

http://aumha.org/downloads/cdgone.zip

 

Also try the following. You should back up the registry before making

changes:

 

Click Start, Run, type Regedit, click OK.

Locate this Registry Key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class

Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}

Value Data: [Delete All Value Data from UpperFilters and LowerFilters]

Note: Do not delete the Key or the Multi-String Values. Delete only the

data values.

Exit Registry and Reboot

 

--

Joe =o)