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graphics on external monitor stretched if laptop lid not closed in Win11

Guest RickHan

By Guest RickHan
in Microsoft Products Support & Discussions

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Guest RickHan

Guest RickHan

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Acer Nitro 17 laptop/Nitro ED340CU monitorWith the laptop lid open and the external monitor set to 'recommended' settings, the ext monitor image is stretched.If I close the laptop lid, the external monitor changes to non-stretched.I updated the nVidia driver.I reset the monitor.I escalated to 2nd tier Acer support, but I have no confidence.Any ideas?

 

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