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my monitor downgraded resolution to 1024x768

Guest JDH525

By Guest JDH525
in Microsoft Products Support & Discussions

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Guest JDH525

Guest JDH525

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i recently added a second monitor for my gaming laptop, when i first plugged the hdmi in it was in 1280x800 and i had to go to my laptop display settings to switch the resolution to 1920x1080. it worked perfectly once i did that up until today, it randomly changed to 1024x768 when i powered on today and the only other option it will allow me to change into is 800x600. i have seen related articles but have yet to find the answer for my problem.

 

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