A friend having issues on his PC

[Guest Erik Mayfield]

So the other day my friend downloaded a game for me and him to play a game together after he downloaded it, and played for about 30 minutes it crashed his PC and he restarted it and now he can't use his PC at all, every time he logs in he can't use his mouse or keyboard sometimes and can't open anything such as Task Manager or anything. He has tried all the options such as Reset but keep my files, Reset and delete his files, System Self Repair, etc it keeps giving him errors like 0x00000e9 and 0x00000f. He even went into BIOS and everything seemed to be in order with no errors or anything out

 

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