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I can't refresh Windows while using the admin account

Guest LOTRFAN33

By Guest LOTRFAN33
in Microsoft Products Support & Discussions

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Guest LOTRFAN33

Guest LOTRFAN33

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Using the main admin account, I can't refresh Windows. It gives an error "There was a problem resetting your PC" "No changes were made"I could use the original CD's but those are for Win 8. Is that my only recourse?

 

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