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laptop unexpectedly shuts down

Guest soumia ch

By Guest soumia ch
in Microsoft Products Support & Discussions

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Guest soumia ch

Guest soumia ch

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Hello everyone, I've been experiencing an issue with my laptop for the past few days where it unexpectedly shuts down. I’m not sure what’s causing it. I tried removing the battery and using it only with the charger, but that didn’t help. Sometimes it works perfectly, but other times it shuts down randomly and won’t turn back on until I press the power button several times. Here's error log from event viewer : ERROR LOG.evtx

 

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