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I am facing problem with my fingerprint ( goodix ) sensor in my DELL INSPIRON 14 5000 (exactly INSPIRON 5409).

Guest Ankush Kumar Verma

By Guest Ankush Kumar Verma
in Microsoft Products Support & Discussions

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Guest Ankush Kumar Verma

Guest Ankush Kumar Verma

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The fingerprint driver is not working it says i have already downloaded the latest driver from dell supportit has a goodix fingerprint driverWindows has stopped this device because it has reported problems. (Code 43)When i had a look on the events i see that the driver is configured and installed but another sys file fail to start (device not started WUDRFd ) Attaching a screen shot of my msinfo for my laptop

 

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