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Bluetooth mobile mouse 3600 is stuck on pairing and wont turn off and wont connect

Guest hm046

By Guest hm046
in Microsoft Products Support & Discussions

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Guest hm046

Guest hm046

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it used to work perfectly , battery ran out i changed t and it was stuck on pairing wont turn off I paired it and it would pair and not connect , tried to disconnect and connect nothing changed also changed the batteries and its still stuck on pairing

 

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