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Ethernet connection stops working while playing a game

Guest Jose Rustrian

By Guest Jose Rustrian
in Microsoft Products Support & Discussions

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Guest Jose Rustrian

Guest Jose Rustrian

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I’ve been having a frustrating issue with my PC while gaming. The games run fine for a few minutes, but then they freeze and crash randomly. I’ve noticed that when this happens, the ethernet icon changes to an offline symbol and switches to WiFi. When I try to manually disconnect and reconnect the cable, the PC doesn’t recognize it until I restart the computer. This started happening the day I preloaded the early access for BO6 on Game Pass. While playing MW3 (also on Game Pass), the game crashed, and I saw that the ethernet connection dropped. I initially thought it might be the cable or the

 

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