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Something is stopping my windows scan to work

Guest Dheeraj Kumar1311

By Guest Dheeraj Kumar1311
in Microsoft Products Support & Discussions

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Guest Dheeraj Kumar1311

Guest Dheeraj Kumar1311

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Hi,i believe there is some virus or malware on my laptop but whenever i do deep scan it will scan almost all of the files and like 90% would be scaned. but after a certain point of percentage my deep scan just gets stuck and wont work and i have to cancel it always . same goes with my offline scan after getting to 92% it just stops and my windows get started again with my home screen i cant even see the results of the scan or what was the problem that it got stopped . however when i do quick scan it always sucessfully gets finished and i can always see the results too.please help me with this

 

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