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My laptop screen goes black while gaming with power connected.

Guest Muhammad Aaqil PM

By Guest Muhammad Aaqil PM
in Microsoft Products Support & Discussions

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Guest Muhammad Aaqil PM

Guest Muhammad Aaqil PM

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Recently I have been having this problem that my screen goes black while playing with power connected to it. However, the laptop does run or at least it seems to run as I am able to hear the noises from the game that I am playing (Valorant, CS or Aimlabs). Moreover, this only happens when I am playing with power connected. If I play without any power source the laptop screen does not go, but of course, I am unable to get full gaming experience while doing so. The system does not take any input from the keyboard, but does take input from the mouse which is externally connected. I use a HP Victu

 

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