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Ctrl, Alt, and Win keys not working

Guest GriffRichardson

By Guest GriffRichardson
in Microsoft Products Support & Discussions

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Guest GriffRichardson

Guest GriffRichardson

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I just got a laptop from somebody I know, updated to 23H2, and the Ctrl, Alt, and Win keys do not work after a fresh install of Windows 11. I can use them on the on-screen keyboard, but they do not work both on the native keyboard and any external keyboard. I have tried other fixes I have seen on this forum involving restarting the computer, uninstalling and reinstalling keyboard drivers, disabling sticky keys, deleting and making a new keyboard.reg file, running an antivirus, and making a new local user account.I type frequently, so I would like this issue to be resolved quickly.

 

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