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HP Laptop (PS15-e2000) cannot detect my canon TS8060 printer

Guest AdrianneVassallo

By Guest AdrianneVassallo
in Microsoft Products Support & Discussions

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Guest AdrianneVassallo

Guest AdrianneVassallo

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I have just purchased a new HP laptop and have contacted Canon and HP 4 x times. I have also contacted my internet provider. \*Situation is as follows.1. I can add the printer to the laptop, however when activating the canon driver the printer cannot be detected.*2. I have re-set the printer settings, downloaded the correct driver for windows 11 and for windows 10. 3. I can print from via the canon app via my mobile phone and I have printed a test sheet from the printer.4. I am connected to the printer via wi-fi. There is only one wi-fi modem and this is connected to my laptop and mobile p

 

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