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Guest Darren Bunce

By Guest Darren Bunce
in Microsoft Products Support & Discussions

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Guest Darren Bunce

Guest Darren Bunce

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I recently updated laptop (asus k513ea) and now I cant get any sound or microphone from my laptop.I tried various troubleshooting methods, but I just cant seem to get it working again. I didn't have any issues before the update and my laptop hasn't moved so I'm sure it must be a driver issue of some sort.One of the options was to uninstall the drivers. Since then They wont show up in device manager. the audio folder only has my bluetooth headphones, and in "sound, video and game controllers" i have my headphones and "microsoft streaming service proxy"in 'other devices' I have the Intel high de

 

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