RDP shows blue screen for 2 to 5 minutes before icons come up.

[Guest mheinemann]

I have a Small Business Server 2003 and a Terminal server 2003 (two different

boxes). This is a new customer so I do not know how long it has been

happening. When we DRP into the Terminal Server box everything pops up great

except between the login and when the icons pop up. The time it takes after

you type in the password and when icons pop up is about 3 to 5 minutes. When

we try to get out of it the time is about the same - forever.

 

I have tried to reduce all processes to nothing, no sharing of hard drive,

resolution to 16 bit, no printing, sound, nothing.

 

Tried the command line trick and that did not work.

 

Any help would be appreciated.

[Guest Vera Noest [MVP]]

Re: RDP shows blue screen for 2 to 5 minutes before icons come up.

 

Have you checked the EventLog on the server?

Sounds like it is the loading and unloading of the profile which

takes so long.

Have you checked the size of the user profile?

If the user environment is misconfigured (f.e. with the home folder

being part of the user profile), then profiles can become huge in

size.

 

Could be processing of Group Policies also.

 

You can enable verbose logging of the user environment on the

server to see how long the different phases of the logon process

take.

 

221833 - How to enable user environment debug logging in retail

builds of Windows

http://support.microsoft.com/?kbid=221833

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?bWhlaW5lbWFubg==?= <matt_heinemann@yahoo.com> wrote on

11 sep 2007 in microsoft.public.windows.terminal_services:

> I have a Small Business Server 2003 and a Terminal server 2003

> (two different boxes). This is a new customer so I do not know

> how long it has been happening. When we DRP into the Terminal

> Server box everything pops up great except between the login and

> when the icons pop up. The time it takes after you type in the

> password and when icons pop up is about 3 to 5 minutes. When

> we try to get out of it the time is about the same - forever.

>

> I have tried to reduce all processes to nothing, no sharing of

> hard drive, resolution to 16 bit, no printing, sound, nothing.

>

> Tried the command line trick and that did not work.

>

> Any help would be appreciated.

[Guest Semir Hadzic]

Re: RDP shows blue screen for 2 to 5 minutes before icons come up.

 

Do you have NOD32 installed, or something like that?

 

Semir.

 

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message

news:Xns99A8E39233B83veranoesthemutforsse@207.46.248.16...

> Have you checked the EventLog on the server?

> Sounds like it is the loading and unloading of the profile which

> takes so long.

> Have you checked the size of the user profile?

> If the user environment is misconfigured (f.e. with the home folder

> being part of the user profile), then profiles can become huge in

> size.

>

> Could be processing of Group Policies also.

>

> You can enable verbose logging of the user environment on the

> server to see how long the different phases of the logon process

> take.

>

> 221833 - How to enable user environment debug logging in retail

> builds of Windows

> http://support.microsoft.com/?kbid=221833

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?bWhlaW5lbWFubg==?= <matt_heinemann@yahoo.com> wrote on

> 11 sep 2007 in microsoft.public.windows.terminal_services:

>

>> I have a Small Business Server 2003 and a Terminal server 2003

>> (two different boxes). This is a new customer so I do not know

>> how long it has been happening. When we DRP into the Terminal

>> Server box everything pops up great except between the login and

>> when the icons pop up. The time it takes after you type in the

>> password and when icons pop up is about 3 to 5 minutes. When

>> we try to get out of it the time is about the same - forever.

>>

>> I have tried to reduce all processes to nothing, no sharing of

>> hard drive, resolution to 16 bit, no printing, sound, nothing.

>>

>> Tried the command line trick and that did not work.

>>

>> Any help would be appreciated.