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Error code: (0x80073712) occurs while trying to update my PC to another version of windows 10 or while trying to update to windows 11, I've already ex

Guest O. Harrison

By Guest O. Harrison
in Microsoft Products Support & Discussions

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Guest O. Harrison

Guest O. Harrison

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Entering "DISM /Online /Cleanup-image /Scanhealth" into command prompt just gives me:C:\WINDOWS\system32>DISM /Online /Cleanup-image /Scanhealth Deployment Image Servicing and Management tool Version: 10.0.19041.3636 Image Version: 10.0.19045.4291 [=== 6.8% ] Error: 1392 The file or directory is corrupted and unreadable. The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logUsing Restorehealth yields much the same result. I then tried sfc /scannow, but it told me Windows Resource Protection could not perform the requested operat

 

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