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I'm unable to get access to my files when it says they are downloaded!

Guest Lynn McClough

By Guest Lynn McClough
in Microsoft Products Support & Discussions

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Guest Lynn McClough

Guest Lynn McClough

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Why is it so difficult to get all files downloaded in One Drive. When I search a file it says it's downloaded yet when I open the folder it is not there. I just completed uninstalling and reinstalling and still don't have access to certain files in on Drive. What would be my next step? Why can't you get the assistance needed from Microsoft? There seems to be no problem charging me an annual fee! Can anyone assist me?.

 

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