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Windows crashed and now won't show all the folders in This PC and is requiring a security credential to be entered to access my Network Drives

Guest MartinWalker6

By Guest MartinWalker6
in Microsoft Products Support & Discussions

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Guest MartinWalker6

Guest MartinWalker6

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I have an MSI GS75 Stealth Laptop with Windows 11 Professional (all updates installed), 32GB of memory and an Intel i9 processor. Windows crashed and I had to let the battery run down to be able to reboot. When I did, it required me to enter my Bitlocker key to open Windows. When I got into Windows, File Explorer does not show all the folders it previously did- it only shows the desktop and the 4 mapped drives for my NAS devices. When I try to open one of these, Windows is asking me to enter my credentials to access any of them. I do not have any security credentials on any of them- I was prev

 

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