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Update fail

Guest Matt_needs_help_thanks

By Guest Matt_needs_help_thanks
in Microsoft Products Support & Discussions

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Guest Matt_needs_help_thanks

Guest Matt_needs_help_thanks

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My laptop requires a quality update and won’t let me shut it down unless I update it. Every time the update is installed, the laptop no longer starts up. It will power on but nothing more, I just get a black screen. I then have to uninstall the update before I can use the laptop. What is the problem and how can I fix this?

 

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