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My Microsoft sculpt keyboard and mouse seems to have lost the connection to the usb dongle. How can I fix this?

Guest Heifetzc

By Guest Heifetzc
in Microsoft Products Support & Discussions

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Guest Heifetzc

Guest Heifetzc

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My Microsoft sculpt keyboard and mouse seems to have lost the connection to the usb dongle. I have replaced all of the batteries and power does not seem to be the issue. It worked fine just a few days ago. I have tested on multiple laptops with the same result and other usb devices work properly on my laptop. The only explanation I can come up with is something with the signal between the USB and the keyboard/mouse has been disrupted. How can I fix this?

 

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