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Lost my Admin rights after switching from Family 365 to Business 365 can't seem to achieve any of the previous recommendations

Guest YMY123

By Guest YMY123
in Microsoft Products Support & Discussions

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Guest YMY123

Guest YMY123

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Hi I recently (about 4 months ago) switched from Family 365 subscription and changed to a 365 Standard Business package. My laptop is registered under my 'Family' Outlook account **********@outlook.com. which is what I was using when I purchased the laptop. I have since closed this subscription (no point in paying out for 2 accounts) and I think this is when I lost Admin rights. I've not needed to perform any admin tasks in the following months until today so was unaware of the problem.I would prefer to add a local account for my laptop as this is unlikely to change and I use my 365 Business a

 

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