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Black screen on laptop

Guest Ethan PoorGuy

By Guest Ethan PoorGuy
in Microsoft Products Support & Discussions

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Guest Ethan PoorGuy

Guest Ethan PoorGuy

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My laptop (alienware x14 r2) rebooted like 4 days ago with just a black screen. The screen doesnt go away and i need to use HDMI to use my laptop. I found a issue with dwm in error reporting that shows "Black screen - user reported" here are the detailsSourceDesktop Window ManagerSummaryBlack Screen - User ReportedDate‎9/‎17/‎2024 2:12 PMStatusReport sentDescriptionThe user has invoked the Black Screen Diagnostics Tool to generate this reportProblem signatureProblem Event Nam

 

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