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Guest gw2000
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My keyboard and touch pad were not working so I looked up what to do saw reboot in safe mode and tried that. Once it was done it came up with the Something went wrong and your PIN isn't available. I have no idea what to do, ive seen how to fix it but my keyboard and touch pad do not work at all, I'm on a surface 5 laptop. If photos needed I will add, Factory resetting is an option cause i don't really care most of my stuff is on cloud anyway, just need my laptop to work.

 

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